Kajal Kumari
Customer Support Executive
Hyderabad
Summary
Dedicated professional with a strong focus on effective communication and customer retention. Proven ability to enhance service quality and streamline processes to drive operational effectiveness.
Overview
3
3
Languages
Work History
Phone Banking Officer
ADFC
08.2016 - 12.2016
- Responded to customer inquiries efficiently, ensuring accurate information delivery and enhancing service quality.
- Provided support in account management, contributing to customer retention through effective communication.
- Collaborated with team members to streamline processes, improving overall operational effectiveness.
Education
MBA - Finance
04.2001 -
Skills
Customer inquiries
Account management
Customer retention
Effective communication
Timeline
Phone Banking Officer - ADFC
08.2016 - 12.2016
London Management Academy - MBA, Finance
04.2001 -