Urvesh Batliwala
QA Manager
Mumbai,Maharashtra
Summary
A highly skilled and result-oriented Manager QA with 16 years of experience in the software testing industry. Possess expertise in software testing, Manual and Automation and Mobile testing. Proven leadership skills to motivate teams, creating training plans, KPIs, Year end discussion, deliver sustainable results and giving demos to stakeholders. Actively seeking a Manager QA position to contribute to organizational success.
Overview
16
16
years of professional experience
4
4
Certificate
Work History
QA Production Manager
Hogarth Worldwide
12.2023 - 05.2024
- Standardized production procedures, job roles, and quality assurance guidelines
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions
- Managed continuous improvement initiatives to drive gains in quality, flow, and output
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules
- Enhanced production efficiency by streamlining processes
- Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges head on
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements
- Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team
- Partnered with leadership on recruiting, hiring and coaching production personnel
- Delivered direct feedback to senior management regarding project visibility and status
- Updated automation suite by identifying corner cases.
QA Lead
VeriPark
04.2021 - 01.2023
- Standardized bug reporting methods for better communication between QA and development teams
- Mentored junior team members, fostering growth and enhancing team performance
- Improved customer satisfaction with thorough validation of user requirements during the testing process
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products
- Streamlined QA processes for improved efficiency, reducing project completion time
- Increased team productivity by continuously reviewing existing workflows and recommending enhancements
- Optimized test coverage by defining clear test objectives and prioritizing scenarios based on risk assessment
- Conducted root cause analysis on recurring defects, implementing preventative measures to reduce future occurrences
- Enhanced software quality by developing comprehensive test strategies and plans
- Identified critical defects through rigorous testing, resulting in a more stable product release
- Reduced defect leakage by effectively conducting regression testing after each release cycle.
Test Associate
J P Morgan
01.2012 - 03.2021
- Collaborated with cross-functional teams to ensure seamless integration of new features and functionalities
- Established robust communication channels with developers, fostering productive relationships that led to improved defect resolution rates
- Improved test coverage by developing and executing comprehensive test plans and cases
- Supported continuous improvement initiatives through active participation in sprint reviews and retrospectives
- Contributed to the successful launch of products by performing regression/UAT testing prior to release milestones
- Strengthened collaboration between QA teams by participating in interdepartmental meetings and providing status updates on ongoing projects
- Optimized testing processes by conducting thorough root cause analysis for reported defects
- Supported agile development practices through active involvement in daily stand-ups, backlog grooming sessions, and sprint planning meetings
- Provided valuable feedback to stakeholders on system usability, documenting suggestions for future enhancements
- Increased team efficiency by mentoring junior testers on best practices and techniques in the industry
- Enhanced product quality by identifying, reporting, and tracking software defects during testing phases
- Collaborated with product owners
- Kept scripts and test cases updated with current requirements
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Software Auditor
Financial Technologies Ltd.
12.2009 - 12.2011
- Analyzed data and findings to prepare reports detailing financial information
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Software Testing Engineer
Nelito System Ltd. (Tata Group Company)
05.2006 - 11.2009
- Actively participated in agile ceremonies, including daily stand-ups and sprint retrospectives, to maintain alignment with project goals
- Reduced defect leakage to production environment through meticulous attention to detail in test case execution
- Participated in sprint planning meetings to provide input on test effort estimation and resource allocation for upcoming projects
- Created test cases and test scripts to maintain cohesive team approach to product development.
Education
PGDFM-DLP in Finance: Finance -
Welingkar College
03.2011
B.Com.: Commerce - undefined
Bhavan's College (Mumbai University)
03.2008
12th - undefined
Bhavan's College (Mumbai University)
04.2002
10th - undefined
St. Francis D'Assisi High School (Mumbai Board)
07.2000
Skills
- Test strategy development
- Test automation expertise
- Problem-solving abilities
- Excellent researching skills
- Agile Best Practices/Scrum Methodology
- Cross-Functional Team Collaboration
- Training and Onboarding
- Goal Setting
- Production Planning
- Root Cause Analysis
- Project Management
- Resource Allocation
- KPI Tracking
Certification
Certified SAFe Product Manager / Product Owner
Certified Scrum Master CSM PG BA – CBAP (Agile Scrum/ Business Analysis)
Diploma in Software Testing (DST)
Diploma in Information Technology (DNIIT)
Accomplishments
- Appreciated for Streamlining Mobile Application Team (Demo/Product)
- Setup application for Team - Android Studio for Android and Xcode for IOS for testing
- Best team award in 2018
- Received Best Team Leader Award in 2013
- Achieved 3 Zing Award for an outstanding performance
- Awarded best QA Team for 2016
- Pull out 2 team member out of PIP.
- Gave demo to CEO and stakeholders
Languages
English
Hindi
Gujarati
Marathi
Additional Information
- Software: Android Studio, xCode, DevOps Azure, JIRA, Eclipse, MS-Office, MS-Outlook, Dot Net
- RDBMS: SQL
- Operating System: Windows, MAC
- Learning Language/Tools: Angular JS, JavaScript, JMeter
Timeline
QA Production Manager
Hogarth Worldwide
12.2023 - 05.2024
QA Lead
VeriPark
04.2021 - 01.2023
Test Associate
J P Morgan
01.2012 - 03.2021
Software Auditor
Financial Technologies Ltd.
12.2009 - 12.2011
Software Testing Engineer
Nelito System Ltd. (Tata Group Company)
05.2006 - 11.2009
PGDFM-DLP in Finance: Finance -
Welingkar College
B.Com.: Commerce - undefined
Bhavan's College (Mumbai University)
12th - undefined
Bhavan's College (Mumbai University)
10th - undefined
St. Francis D'Assisi High School (Mumbai Board)
Certified SAFe Product Manager / Product Owner
Certified Scrum Master CSM PG BA – CBAP (Agile Scrum/ Business Analysis)
Diploma in Software Testing (DST)
Diploma in Information Technology (DNIIT)
Key Result Areas
- Monitor the performance of quality control systems to ensure effectiveness and efficiency
- Analyze quality control test results and provide feedback and interpretation to production management
- Communicate quality control information to all relevant stakeholders
- Document testing procedures, methodologies, or criteria
- Identify quality problems or areas for improvement and recommend solutions
- Produce reports regarding daily production quality, root cause analyses, or quality trends
- Participated in weekly status meetings and coordinated with the Developers and Testers to resolve and close defects.
- Implementing project plans within deadlines; defining best practices for project support and documentation; ensuring customer satisfaction
- Scheduling project for releases in coordination with project managers and clients, designing Test Strategies, developing Test Plans and approving test cases and managing Functional Testing, Regression Testing, Defect Analysis, Performance and Automation Testing.
- Managing the smooth implementation and testing of the application and testing software programs to compare to specifications and documentation
- Adding, Maintaining, and Running Automation scripts within Sprints
- Providing scope, resource, and time estimates for projects presented to QA for testing and analysis; presenting QA test status and progress reports as appropriate to top management
- Working with business analysis function to ensure QA testing requirements are appropriately identified and included in the requirement
- Helping PO to create and understand stories in JIRA/DevOps
- Working with the Software Engineering Team for handling System & Integration Testing, Functional & User Acceptance Testing
- Setting objectives for team as per the company processes
Personal Information
- Title: Testing Manager
- Date of Birth: 07/07/83
- Marital Status: Married
Extracurricular Activities
Won J P Morgan UPL Cricket League Actively participated in J P Morgan Ring Football competition Blood donation drive in J P Morgan Inter College Cricket & Football
Hobbies
Playing Football, cricket
Swimming
Watch SCI-FI, Action movies and documentary on space and planets
Key Result Areas
- Monitor the performance of quality control systems to ensure effectiveness and efficiency
- Analyze quality control test results and provide feedback and interpretation to production management
- Communicate quality control information to all relevant stakeholders
- Document testing procedures, methodologies, or criteria
- Identify quality problems or areas for improvement and recommend solutions
- Produce reports regarding daily production quality, root cause analyses, or quality trends
- Participated in weekly status meetings and coordinated with the Developers and Testers to resolve and close defects.
- Implementing project plans within deadlines; defining best practices for project support and documentation; ensuring customer satisfaction
- Scheduling project for releases in coordination with project managers and clients, designing Test Strategies, developing Test Plans and approving test cases and managing Functional Testing, Regression Testing, Defect Analysis, Performance and Automation Testing.
- Managing the smooth implementation and testing of the application and testing software programs to compare to specifications and documentation
- Adding, Maintaining, and Running Automation scripts within Sprints
- Providing scope, resource, and time estimates for projects presented to QA for testing and analysis; presenting QA test status and progress reports as appropriate to top management
- Working with business analysis function to ensure QA testing requirements are appropriately identified and included in the requirement
- Helping PO to create and understand stories in JIRA/DevOps
- Working with the Software Engineering Team for handling System & Integration Testing, Functional & User Acceptance Testing
- Setting objectives for team as per the company processes
Personal Information
- Title: Testing Manager
- Date of Birth: 07/07/83
- Marital Status: Married
Extracurricular Activities
Won J P Morgan UPL Cricket League Actively participated in J P Morgan Ring Football competition Blood donation drive in J P Morgan Inter College Cricket & Football
Hobbies
Playing Football, cricket
Swimming
Watch SCI-FI, Action movies and documentary on space and planets
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