Vaghela Niyatiben Dipakbhai
Ahmedabad
Summary
Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives.
Overview
5
5
years of professional experience
Work History
Relationship Manager
Kotak Mahindra Bank
ahmedabad
07.2023 - 07.2025
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Resolved customer complaints regarding sales and service.
- Analyzed market trends to identify potential opportunities for growth.
Brance relationship executive
Bank of Baroda
ahmedabad
06.2022 - 07.2023
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Implemented campaigns and promotions to help with developing goods and services.
- Managed customer inquiries and provided solutions for banking services.
Computer Operator
suban solution
ahmedabad
01.2022 - 06.2022
- Maintained accurate records of data entry and processing activities.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Telecaller
world wide finance company
ahmedabad
07.2020 - 01.2022
- Conducted outbound calls to potential clients to promote financial services.
- Generated new sales opportunities through direct telephone selling.
- Follow-up with customers via phone or e-mail regarding service experience for customer retention reporting.
Education
Bechelor of Commerce - Business Management
Rabindranath Tagore University
Madhya Pradesh09-2025
GED -
G.S.H.S.E.Board
Ahmedabad03-2019
GED -
G.S.E.Board
Ahmedabad03-2017
Skills
- Customer relationship management
- Market analysis
- Sales strategies
- Data entry
- Team collaboration
- Project management
- Business development
- Banking
- Team leadership
- Relationship building
- Relationship management
- Time management
Languages
English
Intermediate (B1)
B1
Gujarati
Native
Native
Hindi
Proficient (C2)
C2
Hobbies
- Reading
- Writing
Timeline
Relationship Manager
Kotak Mahindra Bank
07.2023 - 07.2025
Brance relationship executive
Bank of Baroda
06.2022 - 07.2023
Computer Operator
suban solution
01.2022 - 06.2022
Telecaller
world wide finance company
07.2020 - 01.2022
Bechelor of Commerce - Business Management
Rabindranath Tagore University
GED -
G.S.H.S.E.Board
GED -
G.S.E.Board