Vaibhav Bhardwaz
Gurgaon
Summary
A senior management professional with experience of working with 15+ nationalities across the globe in diverse industries such as Fin-tech, Oil & Gas, & Hospitality. Possesses a proven track- record of spearheading new business initiatives, successfully driving business growth, strategic planning & resource optimization with a deep understanding of maximizing team-performance, strengthening partner’s engagement & implementing organizational policies in a close coordination with C-suite.
Overview
16
16
years of professional experience
Work History
Vice President (Regional Business Head)
Policybazaar.com
Gurgaon
05.2022 - Current
- Company Overview: E-commerce/ Fintech
- Heading $80mn domestic investment business, consisting of teams of ~500 for the end-to-end planning, development & expansion; formulizing strategies in a fast-paced business environment, collaborating with cross-functional teams to optimize lead generation, ensure flawless execution, smooth product-delivery & prudent P&L management with an aim to improve lives.
- Formulated and executed 80% Y-O-Y business growth plan for last 2 successive years by re-structuring the operations model and introducing innovative products.
- Boosted process efficiency by 35% by optimizing advisor-to-customer mapping based on strategic customer segmentation.
- Increased efficiency of insurance-sales supply chain by 10% through streamlining follow-up process, directly impacting revenue & creating customer delight.
- Built from scratch, the offline model of the term-insurance business achieving $19mn revenue within one year.
- Led the establishment of contact centers in 5 major cities & teams in 60 tier 2/3 cities to increase brand penetration.
- Created an additional revenue stream of $4mn by designing upsell campaigns for the existing customer base without incurring additional marketing expenditure.
- Currently, working on starting a new insurance category ($15mn business plan), focused on driving revenue by setting up a hybrid model (online + offline).
- Trained sales team on new products offerings on a monthly basis, making the team more agile and productive; Premium/advisor went up by 80%.
- Formulated an effort-based incentive plan that boosted sales team efforts by 2.5X across geographies; Productivity increased by 2x; Attrition decreased by 60%.
- E-commerce/ Fintech
Marine Officer-Operations & Strategy
Mitsui O.S.K Lines
08.2020 - 05.2022
- Company Overview: Oil & Gas Logistics
- Supply chain management: Planned & optimized sea routes across the globe amounting to 120,000 nautical miles; managed various teams of 8-10 people; collaborated with port officials for smooth & safe operations.
- Accomplished operational efficiency of 99.9% in loading/unloading operations of Gas-cargo worth $1.2bn across 25+ ports.
- Reduced supply wastage by 15% by formulating optimization models to manage inventory.
- Oil & Gas Logistics
Sr. Manager- Business Development
OYO
India
04.2019 - 01.2020
- Company Overview: Hospitality
- Recruited, trained & directly led a team of 25 to conceptualize, launch & establish a new model for partner management. This model was subsequently adopted as the definitive and sole approach for the entire organization.
- Boosted revenue by $3.5mn by making a dead inventory of 85,000 hotel rooms operational on the pan-India level.
- Slashed check-in denial rate by 80% and improved guest experience across 2000 hotels by instrumenting various consultative selling-strategies.
- Improved partner's issue-resolution TAT by 70% by shifting the management channel from offline to online; Closed the deals with 1500 hotel partners (~10% of OYO's base) every month.
- Neutralized partner's expected attrition by 15% by conducting KPI-based forecasting & proactive consultation.
- Hospitality
Marine Officer-Operations & Strategy
Royal Dutch Shell
United Kingdom
12.2009 - 03.2018
- Company Overview: Oil & Gas Logistics
- Led teams of 8-10 in various operations on the world's biggest Oil & Gas merchant ships. Commandeered ship's navigation, headed safety management & route planning for more than 70 ports across the globe.
- Drove strategic initiatives to optimize sea routes, cutting turnaround time by 1.3% and saving $500K annually.
- Reduced operational risk exposure by 36% by redesigning critical processes.
- Spearheaded digitization of navigation charts, slashing route-planning time by 70% and completing the project 40% ahead of schedule.
- Led a waste-reduction project at the world’s largest LNG transfer plant, saving $100K per year.
- Prevented a potential $250M loss by leading a fire response team with a rapid, decisive action plan.
- Averted a $10M incident in the Suez Canal by taking command at a critical juncture.
- Oil & Gas Logistics
Education
PGP - Management, Major- Operations & Finance
Indian School of Business (ISB)
Hyderabad04.2019
Bachelor of Science - IIT-JEE Top 1.9%
University of Mumbai
07.2007
Timeline
Vice President (Regional Business Head)
Policybazaar.com
05.2022 - Current
Marine Officer-Operations & Strategy
Mitsui O.S.K Lines
08.2020 - 05.2022
Sr. Manager- Business Development
OYO
04.2019 - 01.2020
Marine Officer-Operations & Strategy
Royal Dutch Shell
12.2009 - 03.2018
PGP - Management, Major- Operations & Finance
Indian School of Business (ISB)
Bachelor of Science - IIT-JEE Top 1.9%
University of Mumbai
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