Vaibhav Sharan

• Gathering business Requirements from clients for the Payments product customizations.
• Conducted internal discussions with Engineering team to provide customizations as per business requirement for on time delivery.
• Conducted CCB with the core team to provide additional functions as per client's business requirements.
• Worked on various change requests, prepared FSDs, RFPs/ RFIs, scope workshops for upgrade opportunities in a span of 9 months.
• Prepared GAP analysis for two of my clients for upgrade proposal.
• Provided demonstrations for all the product functions in workshops for version upgrades of existing clients.
• Coordination with large cross-functional and geographically dispersed teams and building relationships across all levels.
• Provided training to internal and external stakeholders regarding the product and its functions.

• Managed three big accounts Invesco, BBNP And CRMF
• Prepared monthly debriefs for Each Account to project achievements of Each account in accordance to monthly targets.
• Prepared account deck for client to analyze achievements.
• Prepared And analyzed recovery of each account, raised Recovery from 68 % to 73 % in my tenure.

A. Network Provider Claims Portal

• Gathered requirements from network providers and communicated to engineering for implementing product feature improvements that increased conversion rate by 5%.
• GAP analysis and identification of business process capabilities required by Network client as per specialization.
• Preparing user stories & Use case specifications.
• Follow Agile framework to provide consistent improvements to end user.
• Experience in User Acceptance Testing (UAT).
• Connected major provider’s independent portal with our web portal through API.
• Increased utilization of web portal from 79% to 88% in Maharashtra Region.
• Closed two major glitches faced by the providers in the functionality.

B. Dynamics App – Provider Management Team

• Gathered requirements from the provider management team for the uses and functionalities required.
• Created Functional Specification Documents, Documenting Business Workflow of the team.
• Converted the application into a usable interface for Pilot use within one month time with the development team.
• Prepared user stories during sprint duration.
• Project status/performance to senior management and PMT.
• Traveled with PMT to various places and used the app personally for UAT process.

• Enlisting potential clients for investment in bonds, IPOs etc.
• Completed in-depth small business valuations, monitor and analyze financial data trends,and prepare new financial models.
• Secondary Research on Emergence of derivatives market in India.