Vaibhav Tiwari
Operations Executive
New Delhi
Summary
Experienced Operations Executive skilled in optimizing office administration for enhanced organizational effectiveness, operational excellence, and office safety. Thrives in fast-paced environments, consistently achieving outstanding outcomes with minimal supervision. Demonstrates unwavering dedication to surpassing expectations and going above and beyond.
Overview
3
3
years of professional experience
20
20
years of post-secondary education
2
2
Languages
Work History
Operations Executive
Cars 24 Services PVT LTD
NEW DELHI
12.2022 - 12.2024
- As executive in cars 24 mean have decent amount of responsibilities which includes project handling : vendor management , challan project , documentation process including managing 27 team members
- Vendor management
- Vendor Identification and Selection
- Identify potential vendors based on company needs
- Develop vendor qualification criteria and shortlist potential suppliers
- Contract Negotiation and Management
- Negotiate contract terms, pricing, service level agreements (SLAs), and payment conditions with vendors
- Ensure contracts are legally sound and aligned with company requirements
- Manage contract renewals and amendments as needed
- Vendor Performance Monitoring
- Establish key performance indicators (KPIs) to track vendor performance against agreed-upon standards
- Regularly review vendor performance data and identify areas for improvement
- Provide feedback to vendors regarding performance issues and work collaboratively to address them
- Relationship Management
- Build and maintain strong relationships with key vendor contacts at all levels
- Facilitate communication and collaboration between vendors and internal stakeholders
- Address vendor concerns and resolve conflicts effectively
- Cost Optimization
- Identify opportunities to optimize vendor costs through contract renegotiation's, vendor consolidation, and cost-saving initiatives
- Monitor spending against vendor contracts and identify areas for cost reduction
- Vendor Development
- Work with underperforming vendors to improve their capabilities and performance through coaching and feedback
- Challan project and documentation process is subsidiary part of vendor management
- Efficiently and effectively identified and solved all problems that impacted direction of business.
Restaurant Manager
Devyani International LTD
NEW DELHI
06.2022 - 12.2022
- A restaurant manager has many responsibilities, including managing finances, ensuring customer satisfaction, and maintaining food safety
- Financial management
- Set budgets and monitor expenses
- Maintain financial records and reports
- Handle shift closings, deposits, and petty cash
- Customer service Ensure guests have a positive dining experience, Train staff to provide friendly and efficient service, and Build customer relationships
- Inventory management
- Oversee inventory operations to ensure the kitchen is fully stocked
- Manage ordering supplies
- Food safety
- Ensure compliance with health and safety regulations
- Conduct regular health and safety inspections
- Maintain environmental, food safety, and sanitation practices
- Staff management
- Hire and train new employees, Roster staff, Handle employee issues and conflicts, and Create a positive work environment
- Menu and pricing Plan menus and pricing and Maintain food quality
- Communication Communicate regularly and openly with staff and Encourage open and honest communication
- Conflict resolution Act as a mediator when a conflict arises Find a solution that benefits both parties
Education
MBA - Operations And Human Resource
SWAMI VIVEKANAND SUBHARTI UNIVERSITY
New Delhi 06.2024 - 06.2026
Bachelor of Arts -
INDRA GANDHI NATIONAL OPEN UNIVERSITY
New Delhi, India 06.2019 - 06.2022
Some College (No Degree) -
GOOGLE
New Delhi 06.2022 - 08.2022
Associate of Arts -
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
New Delhi, India 06.2019 - 06.2022
Some College (No Degree) -
SPRING MEADOOWS PUBLIC SCHOOL
New Delhi 04.2007 - 05.2019
Skills
Operations management
Cost reduction
Customer relations
Team building
Personal Information
Date of Birth: 01/03/02
Timeline
MBA - Operations And Human Resource
SWAMI VIVEKANAND SUBHARTI UNIVERSITY
06.2024 - 06.2026
Operations Executive
Cars 24 Services PVT LTD
12.2022 - 12.2024
Some College (No Degree) -
GOOGLE
06.2022 - 08.2022
Restaurant Manager
Devyani International LTD
06.2022 - 12.2022
Bachelor of Arts -
INDRA GANDHI NATIONAL OPEN UNIVERSITY
06.2019 - 06.2022
Associate of Arts -
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
06.2019 - 06.2022
Some College (No Degree) -
SPRING MEADOOWS PUBLIC SCHOOL
04.2007 - 05.2019
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