Dynamic Relationship Manager with a proven track record at Housing.com, excelling in relationship building and channel sales. Achieved ₹20+ Cr in sales within 4 months at Omaxe by developing strategic partnerships. Expert in sales operations and customer service, driving client satisfaction and retention through effective communication and support.
Experienced with building and sustaining strong client relationships. Utilizes effective communication and problem-solving skills to address client needs and ensure satisfaction. Track record of managing diverse portfolios and achieving client loyalty through strategic relationship management.
Deliver a personalized and consultative experience to clients by understanding their unique needs and investment goals.
Consistently meet and exceed sales targets, contributing significantly to the company's overall revenue growth.
Provide clients with timely insights and market intelligence to support informed decision-making.
Oversee the end-to-end deal closure process, ensuring accurate and efficient completion of all documentation.
Prepare and maintain detailed reports on sales performance, client satisfaction, and market trends for internal strategy and review.
Acquired and developed new channel partners to drive commercial sales.
Successfully closed ₹20+ Cr in sales within 4 months in collaboration with top CPs including Real One, Shoperty, Samriddh Properties, and SM Realty, Realty Smartz , Rudra landbase and Realty Application.
Managed both locatable and virtual inventory, aligning buyer needs with available inventory.
Established a network of 300+ brokers in the Delhi NCR region.
Delivered top-performing site visit conversions for four consecutive months.
Collaborated with key stakeholders, including estate consultants, developers, and financial institutions, to streamline sales and loan processes.
Implemented proprietary software tools to support channel partners and increase conversion efficiency.
Led a 6-member team and introduced a new vertical focused on channel partner sales.
Onboarded 250+ CPs, resulting in the sale of 100+ units and 40,000 sq. ft. Residential & Commercial space.
Provided comprehensive support to partners including training, pre-sales/post-sales assistance, CRM tools, and closure partner relationships by providing regular training and support on products and sales techniques.
Relationship building
Customer relationships
Relationship management
Customer service
Channel Sales & Business Development
Sales Operations & CRM
Post-Sales Support & Documentation