Dynamic Process Specialist Supervisor at Infosys BPM Ltd. with extensive expertise in SWIFT messaging and financial analysis. Demonstrated success in risk assessment and quality assurance, consistently delivering exceptional results under stringent deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Process Specialist Supervisor
Infosys BPM Ltd.
Bangalore
01.2025 - Current
Manage and reconcile shareholdings for equities and funds held in client accounts, ensuring accuracy and compliance with operational standards.
Perform both internal and external transfers of holdings, including transfers between client accounts, or between banks.
Perform collateral, custodian transfer, internal and external transfer of holdings, SEDOL movement, and securities transfer.
Prepare and execute SWIFT instructions (MT540, MT542, MT554, MT546, MT599) for custodians and counterparties during share transfers.
Communicate and collaborate with CRM, custodians, and counterparties via email and calls to resolve queries, and ensure seamless operations.
Perform a detailed reconciliation of stock transitions, including investigating breaks, and ensuring timely matching off of transactions.
Deliver assigned tasks and client queries, adhering to stipulated deadlines, and maintaining high quality standards.
Maintain the quality of work by adhering to strict, error-free standards in daily operations.
Support the implementation of new tasks, processes, and client deliverables, ensuring smooth integration within the team.
Provided coaching and mentoring to team members on process optimization techniques.
Organized daily schedules for staff members assigned to specific tasks within the production line.
Monitored production processes to ensure compliance with safety regulations and quality standards.
Banking Operations Associate
Tata Consultancy Services Ltd (BMO- Bank Of Montreal)
Chennai
01.2023 - 12.2024
Responsible for risk management by monitoring the financial operations of the bank.
Analyzed financial statements, credit records, and other financial information to determine loan risk.
Amending the risk rating and creditworthiness of the customer through historical data of the customer.
Collecting different types of payments and fees manually from the customer’s account is a financially critical process.
Prepared analysis reports for management reflecting loan portfolio performance, risk, and opportunities by loan type and size.
Prepared analysis reports to management reflecting loan portfolio performance, risk, and opportunities by loan type and size.
Banking Operations Associate
SIB Operations and Services Limited
Coimbatore
04.2022 - 01.2023
Review account opening documents, and perform account opening in the system.
Ensure KYC verification for account-opening customers.
Analyzed data to identify trends in order processing times and customer complaints.
Accounts Assistant
Murali Associates
Thrissur(ker)
02.2021 - 03.2022
Prepared and processed invoices, payments and bank deposits.
Reconciled bank statements on a regular basis.
Participated in month end closing process by preparing journal entries and accruals.
Reviewed invoices for accuracy before submitting them for payment processing.
Supported external auditors during annual audits by providing requested documents promptly.
Education
Diploma in Financial Accounting - Accounting
GTEC Computer Education
Shoranur
08-2020
Bachelor of Commerce - Accounting And Finance
NSS College Ottapalam
Kerala
07-2020
Skills
SWIFT messaging
Financial analysis
Risk assessment
Quality assurance
Problem solving
Effective communication
Accomplishments
Awarded as Xcelerate Warrior for the year 2023-2024
Rating received as Commendable for the year 2024
Certification
Capital markets: introduction
Data privacy and design
Data privacy and compliance
SAP FICO
Timeline
Process Specialist Supervisor
Infosys BPM Ltd.
01.2025 - Current
Banking Operations Associate
Tata Consultancy Services Ltd (BMO- Bank Of Montreal)