Vaishnavi Singh

- Built and updated Control-M job flows with Peoplesoft and OFSAA project managers to support complex batch automation.

- Developed plans for major migrations and upgrades.

• - Established standard testing requirements for jobs prior to production move, ensuring quality assurance and smooth migration.
• - Developed RCA reports for Control-M job failures related to agent communication, facilitating root cause analysis and preventive measures.
• - Set participation definitions for all agent servers in Control-M Configuration Manager to support smooth agent and server maintenance.
• - Built jobs to monitor agent status and send alerts during unavailability.
• - Troubleshot and fixed communication issues in Control-M agent control module.
• - Used quantitative and Control resources to balance workload and hold jobs during server and application maintenance.
• - Set standard naming conventions for jobs on Unix and Windows servers.
• - Maintained multiple Control-M environments across two data centers.
• - Provided 24/7 on-call support for system issues, ensuring timely resolution and minimal downtime.
• - Supported project go-live and application go-live activity.

Supported multiple end users across OFSAA and PeopleSoft within a large Control-M environment.

Upgraded Control-M from version 8 to version 9.0.

Trained team on Control-M version 9.

• Mentored employees on Control-M scheduling.
• Built batch cycles and scheduling plans.
• Configured Control-M integration with OFSAA and PeopleSoft.
• Performed mass updates across large job flows.
• Applied the latest patches and fix packs across Control-M environments.
• Troubleshot and resolved daily Control-M batch issues, ensuring uninterrupted service delivery.
• Developed scripts for dynamic job definitions and schedules, enhancing job management flexibility.
• Created custom alerts for condition generation during long-running jobs.
• Configured jobs to create conditions based on output strings.
• Documented batch creation and scheduling processes to support knowledge sharing and consistency.
• Installed Control-M agents, servers, EM, and Control modules across Unix and Windows.

• Managed PeopleSoft batch processes for Finance, HR, CRM, and Hyperion. for Finance, Hr, CRM and Hyperion on Control m for ANZ Operations and Technology. Completed batch jobs within SLA. Good knowledge in creating, updating, maintaining. scheduling through calendars, jobs and troubleshooting of control – m jobs and batch flows. Intimate on Call Support in case of any problem like job failure /late run /long run. Creating and assigning Service Now tickets for batch issues.
• Oversaw Magna Infotech production systems, monitoring alerts and incidents to maintain optimal performance.
• Resolved application issues using incident management procedures
• Investigated logs to identify and resolve production defects and failures, contributing to system reliability.