Vaishnavi Wadhi

• Overseeing all operational activities within an organization to ensure efficiency, profitability, and compliance.
• Coordinating with the CRM, Logistics, and Technical teams to ensure a smoother installation process.
• Helping HRs with onboarding and offboarding processes.
• Managed inventory restocking and coordinated with suppliers to avoid stockouts.
• Managed vendor relationships and negotiated contracts, achieving cost savings and improved service delivery.
• Handling customer escalations and improving customer satisfaction through loyalty programs, customer testimonials, and feedback collection.
• Handling customer appointments and carrying out the pre-sales and post-sales process by creating and assigning leads.
• Hiring and training office maids and office assistants.
• Utilized tools and software like Asana, Jira, EZO, and Volopay for effective task management, issue tracking, inventory control, and finance operations support.

• As an HR intern, I am responsible for identifying and sourcing candidates, conducting initial screening, and coordinating interviews.

Key Responsibilities:

• Managed end-to-end commercial operations in Infor ERP software, including Fixed Asset Management, Invoicing, Credit Notes (FOC), Bank Entries, and reconciliation of commercial transactions.
• Assisted in import and export documentation (bill of entry, shipping bill, LC documentation, BOE clearance), ensuring compliance with customs regulations and timely movement of goods.
• Coordinated with vendors and logistics partners for procurement, dispatches, and freight negotiations, optimizing supply chain costs and timelines.
• Handled purchase orders, GRNs, debit/credit notes, vendor payments, and maintained accurate commercial records.
• Prepared and analyzed MIS reports for management on asset utilization, cost tracking, and commercial performance.
• Supported statutory compliance, such as GST, TDS, and audit requirements, by providing accurate commercial data and reconciliations.
• Liaised with cross-functional teams (Finance, SCM, and Production) to streamline commercial workflows and resolve discrepancies.
• Assisted in budget monitoring by tracking departmental expenses, and highlighting cost-saving opportunities.
• Improved process efficiency by ensuring 100% accuracy in ERP entries, and reducing manual errors through systematic checks.

• Sales officer for salary department.