Valarmathi M
Bangalore
Summary
Dynamic manager with a strong focus on operational efficiency and employee training. Proven success in mentoring teams to enhance productivity and deliver exceptional customer service.
Overview
20
20
years of professional experience
Work History
manager
srinika siring solutions
Bangalore
06.2015 - 07.2025
- Supervised daily operations and staff activities in a high-paced environment.
- Trained and mentored employees on company policies and customer service standards.
- Implemented best practices for operational efficiency and team productivity enhancements.
- Resolved customer complaints in a professional manner.
- Ensured compliance with safety regulations, company policies, and procedures.
- Coordinated special events such as promotional campaigns or store openings.
Assistant Manager
concentrix technologies pvt ltd
bangalore
06.2014 - 06.2015
- Coordinated team schedules and ensured adequate staffing levels for operations.
- Monitored performance metrics to identify areas for process improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Recruited and trained new employees to meet job requirements.
Team Leader Manager
info network management co pvt ltd
bangalore
02.2011 - 05.2014
- Led team meetings to communicate product updates.
- Coordinated cross-functional collaboration to enhance workflow efficiency.
- Developed training materials for onboarding new employees and enhancing knowledge.
- Provided guidance, coaching, and feedback to team members.
- Assigned and monitored daily tasks for team members.
Team Leader
G K MANAGEMENT SERVICES INDIA PVT LTD
BANGALORE
02.2010 - 01.2011
- Coordinated daily operations to ensure smooth workflow within the team.
- Monitored team performance and provided constructive feedback regularly.
- Resolved conflicts among team members to promote a positive work environment.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Team Leader
ACCIONA SOLUTIONS
BANGALORE
06.2008 - 01.2010
- Coordinated daily operations to ensure smooth workflow within the team.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Reviewed completed work to verify consistency, quality, and conformance.
Teacher Trainer
CSC COMPUTER EDUCATION PVT LTD
TAMILNADU
06.2005 - 06.2008
- Conducted workshops to enhance teaching methods among instructors.
- Collaborated with faculty to implement new technology in the curriculum.
- Instructed teachers on how to effectively use technology tools for instruction.
- Built relationships with students and guardians through active communication and positive feedback.
Skills
- Operational management
- Team building
- Employee training
- Conflict resolution
- Customer service
- Performance monitoring
Accomplishments
- team achievement award recognized for outstanding teamwork and successful delivery of collaborated with number and leadership skills
Timeline
manager
srinika siring solutions
06.2015 - 07.2025
Assistant Manager
concentrix technologies pvt ltd
06.2014 - 06.2015
Team Leader Manager
info network management co pvt ltd
02.2011 - 05.2014
Team Leader
G K MANAGEMENT SERVICES INDIA PVT LTD
02.2010 - 01.2011
Team Leader
ACCIONA SOLUTIONS
06.2008 - 01.2010
Teacher Trainer
CSC COMPUTER EDUCATION PVT LTD
06.2005 - 06.2008
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