Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Significant Highlights
Timeline
AccountManager
Vamshi Krishna K

Vamshi Krishna K

Claims Adjudication-SME
Hyderabad,TG

Summary

Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements, and stakeholder engagement procedures to align with strategic goals.

Experienced professional with solid background in providing expert guidance and solutions. Known for reliability and adaptability in dynamic environments. Exceptional at fostering teamwork and driving successful outcomes.

Overview

9
9
years of professional experience
2016
2016
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Subject Matter Expert (SME)

Cognizant Technology Solutions
02.2016 - Current
  • Training Excellence: Leading and training new batches of employees, ensuring they meet key performance indicators (KPIs) and maintain high-quality standards.
  • Escalation Management: Effectively addressing and resolving complex issues related to claims adjudication and payment posting, ensuring timely resolutions.
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
  • Developed comprehensive training materials and conducted workshops to enhance team knowledge on emerging technologies and best practices.

Payment Posting

Cognizant Technology Solutions
05.2016 - 09.2017
  • Payment Reception & Processing: Received and processed payments from insurance providers, including Medicare, ensuring timely and accurate posting of all payments.
  • Payment Posting Management: Managed both electronic and manual payment postings, including adjustments for paper claims, ensuring proper record-keeping and accuracy.
  • Non-payment Escalation: Tracked non-payments efficiently and escalated to AR callers for timely follow-up and resolution.
  • Data Accuracy: Supervised large volumes of payment data, ensuring high accuracy in posting and tracking payments, maintaining quality standards in all transactions.

Education

Master of Commerce (M.Com) - Finance

Keshav Memorial Institute of Commerce and Science

Bachelor of Commerce (B.Com) - undefined

Vandana Degree College

Intermediate - undefined

Bhavan's Sri Aurobindo Junior College

Secondary School Certificate (SSC) - undefined

St Joseph's High School

Skills

MS Office Suite

Certification

Advanced Excel Workshop, JS Academy

Personal Information

Date of Birth: 07/26/92

Significant Highlights

  • Promoted to Subject Matter Expert (2024), Acknowledged for consistently surpassing production targets and maintaining exceptional quality standards.
  • Spotlight Award, Recognized for exceeding 100% of production goals, demonstrating outstanding efficiency and performance.
  • Coral Award, Honored for consistently meeting all Service Level Agreements (SLAs) over an extended period, showcasing strong operational excellence.
  • Spotlight Award (Monthly), Celebrated for achieving 100% SLA adherence for a specific month, reflecting consistent high performance and commitment to service quality.

Timeline

Payment Posting

Cognizant Technology Solutions
05.2016 - 09.2017

Subject Matter Expert (SME)

Cognizant Technology Solutions
02.2016 - Current

Bachelor of Commerce (B.Com) - undefined

Vandana Degree College

Intermediate - undefined

Bhavan's Sri Aurobindo Junior College

Secondary School Certificate (SSC) - undefined

St Joseph's High School

Master of Commerce (M.Com) - Finance

Keshav Memorial Institute of Commerce and Science

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Vamshi Krishna KClaims Adjudication-SME