Summary
Overview
Work History
Education
Skills
Quote
Timeline
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Vandana Jain

Investment Banking
Pune

Summary

Diligent and detail-oriented professional with nine years of extensive experience in Know Your Customer (KYC) compliance within the financial services industry. Proven track record of effectively managing and executing KYC processes to ensure regulatory compliance and mitigate risk for financial institutions. Skilled in conducting thorough client due diligence, analyzing complex financial documents, and collaborating with cross-functional teams to streamline operations. Adept at staying abreast of evolving regulations and implementing industry best practices. Strong communication and interpersonal skills, with a commitment to delivering high-quality results. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.

Overview

9
9
years of professional experience

Work History

Team Leader

Citi Bank
Pune
08.2022 - Current
  • Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
  • Managed practical action plans to respond to audit discoveries and compliance violations.
  • Maintained up-to-date knowledge of current and emerging compliance regulations.
  • Maintaining bridge between Compliance team and Senior Management to have check on all cases reviewed are within SLA and timely delivery of targets within BAU team.
  • Preparing monthly score card for BAU team for highest and lowest completion and quality matrix for analysts.
  • Sharing weekly RFT (Right at first time) matrix for Pune location and presenting data in Global call.
  • Conducting weekly trainings for Pune BAU team and discussing errors and knowledge gap analysis.
  • Organizing and participating in COLM events like CSR activities and festival events and being active member of people committee group for Pune location.
  • Acted as a subject matter expert on KYC matters, providing guidance and support to internal stakeholders and external auditors.

ENO 3 Team Lead

Credit Suisse
Pune
02.2021 - 08.2022
  • Conduct weekly and monthly call with BAU team and compliance to train new policies or regulatory requirement changed in policy, maintain quality gaps and provide solution for HR cases.
  • Check end-to-end case submitted by maker team is as per Bank policy and regulatory requirements.
  • Ensuring High standard of accuracy is maintained and up to date client information during all stages of client relationship in order to protect Bank and our clients from financial crime.
  • Quality checking for High, Medium and Low risk cases submitted by maker and analyzing gaps and proving assistance for any missing information.
  • Providing trainings at global level to new hires including introduction to Bank Policy, Demo session for all entity types including Listed, Private, Regulated, Funds, Trust, Charity entity types, introduction to tools and document template/ checklist necessary during processing different CDD types and risk ratings.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Oversaw the implementation of KYC policies and procedures to ensure adherence to regulatory requirements and mitigate compliance risks.
  • Provided guidance, training, and performance feedback to team members to enhance their skills and productivity.
  • Collaborated with cross-functional teams, including compliance, legal, and operations, to address complex KYC issues and drive process improvements.
  • Monitored key performance indicators (KPIs) and metrics to track team performance and identify areas for optimization.

Senior Ops Analyst

JP Morgan Chase
Bangalore
12.2018 - 02.2021
  • Analyze Risk associated with corporate/Trust/Fund client to onboard and review them on timely basis.
  • Perform research via internal and external sources, gather and analyze documentation in accordance with regulatory and KYC requirements. (firm website, regulatory websites, company search, Dun & Bradstreet, Lexis Nexis, Etc.)
  • Analyzing and Differentiating client from Sanction Person and PEP's.
  • Performing Enhanced due diligence for high or very high risk clients, including identification of PEP and understand risks in dealing with PEP'S.
  • Proactively interact with relationship management teams and compliance to keep update about case until final approval.
  • Escalate any discrepancies and negative news and high risk cases to compliance department.
  • Generated reports detailing findings and recommendations

Senior Analyst

WIPRO BPS - On Citi Bank KYC Project
Mumbai
05.2017 - 11.2018
  • Role : Senior Analyst- Client On boarding.
  • Process : KYC due diligence for customer boarding bank for APAC region
  • Supporting end to end management of KYC process and perform day to day CADD BAU function for new client's including liaison across business, compliance and operations.
  • Subject matter expert (SME) and mentor for team members with regards to on job training and development. Providing trainings to new joiners and other hub countries on APAC local country requirements.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Identified and resolved problems through root cause analysis and research.
  • Developed customized reports, summarizing and presenting data in visually appealing format.

KYC Analyst

DBOI GLOBAL SERVICES PVT LTD
Jaipur
07.2015 - 05.2017
  • Role : KYC Analyst
  • Process : KYC due diligence for customer onboarding bank - NAM Region
  • Process : Enhanced due diligence on existing customer of bank. - EMEA Region
  • Process : AML - Global Client screening for customer boarding bank. - EMEA Region
  • Conducted thorough reviews for high risk clients based on stratified risk level guidelines
  • Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review
  • Monitored testing results on related controls from business unit compliance officers
  • Researched and interpreted corporate documentation to determine business and ownership structure

Education

Bachelor of Commerce - Finance

Rajasthan University
Jaipur
04.2010 - 07.2013

Skills

Regulatory Understanding

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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Team Leader

Citi Bank
08.2022 - Current

ENO 3 Team Lead

Credit Suisse
02.2021 - 08.2022

Senior Ops Analyst

JP Morgan Chase
12.2018 - 02.2021

Senior Analyst

WIPRO BPS - On Citi Bank KYC Project
05.2017 - 11.2018

KYC Analyst

DBOI GLOBAL SERVICES PVT LTD
07.2015 - 05.2017

Bachelor of Commerce - Finance

Rajasthan University
04.2010 - 07.2013
Vandana JainInvestment Banking