Vandana Mishra

FICC Re-engineering of Risk Reporting Portal

• Responsible for interacting with customers to understand the business needs and translating them into BRDs.
• Analyzed the old legacy portal for business improvements and documented them into requirements.
• Created detailed functional specifications and user stories to guide the development team.
• Conducted data validation and data assurance checks from the old DB to the new DB to ensure the accuracy and reliability of the data.
• Created a mapping document for the old portal attributes against the TOBE portal attributes.

ECO JMB - Re-development of Airlines Loyalty System

• Responsible for gathering requirements and documenting functional specifications for the inflight team.
• Creating BRDs, use case specifications, process flows, sequence diagrams, etc.
• Conduct Joint Application Development (JAD) sessions with relevant subject matter experts (SMEs) to assess and document current application behavior.
• Involved in determining project scope and requirements, estimating the schedule, and maintaining project documentation.
• Creating user stories based on the business requirements and grooming them for the development and testing team.
• Involved in user acceptance testing.
• I analyzed the change request and coordinated the changes required with the development team.

NDC - Implementation of a personalized shopping experience for customers.

• Involved in continuous BA communication for new requirements and clarification on existing requirements to prioritize business functionality to be implemented.
• Involved in planning, estimation, and coordination of work with the offshore team.
• Driven and involved in Scrum calls, technical design discussion meetings, and user workgroup meetings with clients, along with the onsite and offshore team.
• Creating user stories based on the business requirements and grooming them for the development and testing team.
• Involved in user acceptance testing.
• Analyzed the change request and coordinated the changes required with the development team.
• Created different offers and services using SOAP UI, and tested for quality results.

Departure Control System - Self Bag Drop.

• SME in DCS.
• Worked with business users to define business requirements, and analyzed the possible business, as well as technical solutions.
• Designed and created use cases, and process flows for the SBD system.
• Direct client interaction to gather, discuss, and finalize the solution.
• Extensive testing for XML-based services using the SOAP UI tool to check the process flow is working as expected.

PSS Migration.

• Involved in the creation of test plans, test matrices, and test cases.
• Involved in UAT and regression testing.
• Involved in defect logging and tracking until the resolution in different defect management tools like JIRA, DevPlus, Redmine, etc.