Vansh Raghav
CCE
New Delhi
Summary
Diligent Executive with experience managing phone, online and consultative communications with customers. Proactively identified opportunities and built strong relationships with current and prospective customers. Consistently exceeded customer support and service expectations by resolving issues quickly.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Executive
Brightlifecare Pvt Ltd
Gurgaon
09.2021 - Current
- Provided customers with updates and periodic statements on service developments and changes in trends.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Listened to customers' questions and concerns to provide answers or responses.
Education
Perusing Bcom - BCom
School Of Open Learning
Vishwavidhalya 06.2020 - Current
Skills
Technical skills
Management skills
Development and training
MS Excel, MS Word
Operations oversight
Procedure implementation
Growth planning
Research and analysis
Customer retention
Timeline
Executive
Brightlifecare Pvt Ltd
09.2021 - Current
Perusing Bcom - BCom
School Of Open Learning
06.2020 - Current