Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Vanshika Pathak

Vanshika Pathak

Student
Meerut

Summary

Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers. Enthusiastic customer care executive committed to consistent growth while providing consumers superb care and resolution. Excellent verbal and written communication skills through multiple interfacing activities with varying clientele. Consistently exceed expectations by exploring customer requests and various ways to add value to customer care experience.

Overview

4
4
years of post-secondary education

Work History

Customer Care Executive

Tech Mahindra
Noida
08.2022 - 12.2022
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
  • Communicated with customers to identify needs and expectations.
  • Took ownership of customers issues to follow problems through to resolution.

Education

12th Pass - Humanities

Meerut Public School
West End Road, Meerut Cantt,Meerut
2019.04 - 2020.04

2nd Year - B.A in Political Science

Shaheed Mangal Pandey Inter College
Mangal Pandey Nagar
04.2020 - 01.2023

Skills

Excellent problem-solving abilities

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Timeline

Customer Care Executive

Tech Mahindra
08.2022 - 12.2022

2nd Year - B.A in Political Science

Shaheed Mangal Pandey Inter College
04.2020 - 01.2023

12th Pass - Humanities

Meerut Public School
2019.04 - 2020.04
Vanshika PathakStudent