Vanshika Sharma
Noida,Uttar Pradesh
Overview
2
2
years of professional experience
Work History
Junior Customer Operations Engineer
Open Systems
09.2024 - Current
- Resolved ISP bandwidth contract breaches and compliance gaps, boosting revenue and supporting strategic decision-making for 200+ customers.
- Designed and automated a comprehensive network connectivity check process using Bash scripting to validate new ISP line integrations. This initiative streamlined routine validations, minimized manual intervention, and enhanced the reliability and efficiency of network setup procedures.
- Verify MEP user count verification, ensuring contractual adherence by collaborating with finance and procurement teams to translate technical network performance insights into actionable business outcomes.
Internship
Open Systems
03.2024 - 09.2024
- Built a Slack bot during swiss based HA-CK’24 hackathon to ease the relative need of finding expertise during Mission Control NOC, Academy or team building purposes.
- Earned Process Engineer (PE) certification by mastering network hardware monitoring, user account management, and issue resolution.
- Strengthened third-party communication and troubleshooting skills by resolving ISP-related issues for global clients.
Project Intern (Summer Internship)
Nucleus Software
06.2023 - 07.2023
- Worked on Quartz Scheduler that will trigger a notification mail to update the receiver about the application expiry date based on a scheduled time.
- The above Scheduler will trigger notification mail when there will be 10 days or less remaining for license expiry.
- This will eliminate the load to remember the license expiry date as the notification will come as a reminder.
- Technology Used: Java, Spring MVC, Quartz Scheduler, SQL.
Education
Bachelor of Technology - Information Technology
Jaypee Institute Of Information Technology
Noida, UP01.2024
Higher Secondary Education - PCM (Physics, Chemistry, Maths)
St Fidelis College
Lucknow01.2020
Secondary Education -
St Fidelis College
Lucknow01.2018
Skills
Languages: Java, Python, Spring MVC, SQL, Bash
Tools: MySQL, GitHub, Asana
PROJECTS
1. OBE Automation (HTML, CSS, VANILLA+BOOTSTRAP, JAVASCRIPT, REACT, SPRING
BOOT(JAVA), MYSQL)
- An automation portal specifically designed for teachers/faculties
- Generates various sheets according to given dataset for CO PO mapping, final attainment sheet
- Completely based on outcome based education concept
- Has 2 different interfaces for Faculties + HOD
- Each HOD can govern up to 10-15 faculties
2. TREK TRACKER A monolithic android app with SOS feature using panic button, voice recognition, and timer triggered SMS alerts for user safety and connectivity in critical situations.
3. DIABETES PREDICTION It is to develop a system which can perform early prediction of diabetes for a patient with a higher accuracy by combining the results of different machine learning techniques. Developed using python, this project shows proficiency via different supervised machine learning methods including SVM.
Timeline
Junior Customer Operations Engineer
Open Systems
09.2024 - Current
Internship
Open Systems
03.2024 - 09.2024
Project Intern (Summer Internship)
Nucleus Software
06.2023 - 07.2023
Bachelor of Technology - Information Technology
Jaypee Institute Of Information Technology
Higher Secondary Education - PCM (Physics, Chemistry, Maths)
St Fidelis College
Secondary Education -
St Fidelis College
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