Varsha Dutt
Noida
Summary
Innovative Process Developer- HRO known for high productivity and efficiency in task completion. Specialized in hire to retire process having the knowledge in US and India workflow optimization, process automation, and quality assurance systems. Excel in problem-solving, teamwork, US benefits and adaptability to rapidly changing environments. Committed to enhancing operational workflows through continuous improvement strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Process Developer- HRO (US)
Genpact
Noida
07.2023 - 07.2024
- Coordinated with various internal stakeholders such as compliance teams, IT teams for successful completion of assigned tasks.
- Assisted in resolving escalated customer complaints related to HR operations issues.
- Performed regular audits of US HR systems for accuracy and completeness of data entered.
- Responsible for handling inquiries regarding pay, leave of absence, US benefits, US benefits discrepancies, including data maintaining on workday.
- Coordinate with different stake and ops team holders on updating their request and updating internal knowledge documents.
- Responsible for peer to peer quality audit and RCA for escalations. Providing the policies from HROne portal.
- Responsible for maintaining operation SLA and business KPI. Working on servicenow tool to resolve the inquiries.
- Drafting and providing the verification of employment as per the records for smooth business acumen.
- Maintaining all records of employment and providing resolution to all US compensation, US benefits and workday navigation inquiries.
- Working on SAP Global View to check the payslips of employees and providing the payslips within company guidelines.
HR Associate
GOBI Enterprise Private Limited
Noida
12.2022 - 06.2023
- Maintained accurate, well-organized company and employee records.
- Kept candidates records updated with current details from posting inquiries and final hiring stages .
- Processed & recorded client paperwork systematically for ease of filling and retrieval.
- Managing the documents for the employee onboarding.
- Worked well under pressure to deliver the positive, professional HR support.
- Managed office diaries effectively by recording appointments & meetings, ensuring up-to-date calendars for seamless scheduling.
HR Shared Services Analyst, HRO
Dell Technologies
Gurgaon
11.2021 - 11.2022
- Handling onboarding process of all new joiners including supervision of all process like documentations and Bank accounts.
- Managing employee records of 3500+ employees.
- Initiating & working on background verification cases of all employees and coordinating with vendors for green reports for closing the cases.
- Handling exit of all employees (HRSS Clearance) and providing Service letter/Relieving letter.
- Working on HR ISO internal & external audits related to employee records.
- Handling ground level employee queries and cases related to policies, payroll and PF.
- Working with vendors related to HR requirements to manage records management for scanning of new hires and moving the resigned files to vendor's place.
- Working on HR tools (COWC, Workday, Servicenow, ILM) to maintain employee data and records.
- Providing Reference Letters (VISA Covering Letter, Employment Letter).
HR Associate- HR Operations
HCL Technologies
Noida
03.2021 - 06.2021
- Analyzed compensation data to ensure competitive salaries are offered to employees.
- Reviewed applications for accuracy before submitting them to the appropriate authorities.
- Collaborated with other departments on projects that require human resources input or assistance.
- Managed & approved offer letters across various designations, ensuring compliance with company standards and policies.
- Conduct internal audits related to interview screenings, maintaining accuracy and consistency in recruitment processes.
- Prepared detailed reports on declined offer letters, identifying areas for improvement and coordination corrections with stakeholders.
HR Intern
ACRO TECH INFRASTRUCTURE PRIVATE LIMITED
Noida
06.2019 - 07.2019
- 45 days internship for internship reports on Performance Appraisal methods.
- Managed the onboarding process for new hires, including orientation and paperwork completion.
- Worked closely with payroll department to verify accuracy of employee information.
- Performed administrative tasks such as filing paperwork or entering data into databases.
Education
MBA - Human Resources Management
NMIMS
Mumbai08-2024
BBA - Human Resources Management
Sharda University
Greater Noida08-2020
Skills
- Data management, Data operations
- Record/ Retrieval and management of employee data
- US benefits and leave of absence
- Consulting & transformation of complete hire to retire cycle
- Training new hires
- US and India HR domain proficient
- Microsoft office, SAP, Workday, Service now, ILM and Global View
Languages
Hindi
First Language
English
Advanced (C1)
C1
Certification
- Certified course in MS Excel- Beginner to Advance
- Certified course in Human Resource Management- Comprehensive course on HRM.
Timeline
Process Developer- HRO (US)
Genpact
07.2023 - 07.2024
HR Associate
GOBI Enterprise Private Limited
12.2022 - 06.2023
HR Shared Services Analyst, HRO
Dell Technologies
11.2021 - 11.2022
HR Associate- HR Operations
HCL Technologies
03.2021 - 06.2021
HR Intern
ACRO TECH INFRASTRUCTURE PRIVATE LIMITED
06.2019 - 07.2019
MBA - Human Resources Management
NMIMS
BBA - Human Resources Management
Sharda University
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