Customer Care Executive
Satguru Skoda
Indore
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Recorded details of all inquiries, complaints and comments.
Varsha Pandey
Indore
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Work History
Lobby Hostess
Harsh Automobile Pvt.Ltd.
Indore
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
EDP Incharge
MJ Automobile Pvt. Ltd.
Indore
- Monitored data inputs to manage and maintain accuracy.
- Implemented EDP procedures for effective usage of resources, equipment, materials and personnel.
Receptionist
Anand Nissan Indore
Indore
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
Relationship Manager
KTL Automobile Pvt LTD
Indore
- Improved overall customer purchasing experiences to promote steady revenue.
- Used cold calling and networking to sell products and services.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
Education
12th -
Govt. high secondary school
01.2007
10th -
Govt. high secondary school
01.2005
B.COM -
Mateshwari Sugni devi girls college
Skills
- Call Center Operations
- Documentation and Reporting
- Customer Support
- Lead Generation
- Sales Development
- Post-Sales Support
- Sales Expertise
- Product Management and Pricing
Organizational Details
- Skoda Automobile Pvt. Ltd.
- Harsh Hyundai
- MJ Automobile Pvt. Ltd.
- Anand Nissan Indore
- KTL Automobile Pvt. LTD.
Contact No
6263399577
Personal Information
- Father's Name: Late. Mr. Radhamohan Pandey
- Mother's Name: Mrs. Rama Pandey
- Date of Birth: 08/21/1990
- Gender: FEMALE
- Nationality: INDIAN
Languages
HINDI, ENGLISH
Disclaimer
I hereby declare that the above-mentioned information is true and complete to the best of my knowledge and belief & can produce testimonials whenever asked for.
Timeline
Customer Care Executive
Satguru Skoda
Lobby Hostess
Harsh Automobile Pvt.Ltd.
EDP Incharge
MJ Automobile Pvt. Ltd.
Receptionist
Anand Nissan Indore
Relationship Manager
KTL Automobile Pvt LTD
12th -
Govt. high secondary school
10th -
Govt. high secondary school
B.COM -
Mateshwari Sugni devi girls college
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