Varshitha S M
Bangalore
Summary
To pursue a challenging career with dedication and provide my efficiency to the fullest in a professional organizational environment wherever I serve my duties that will discover the potential in me. To utilize my skills and abilities that offer Professional growth while being ingenious, innovative and flexible.
Provide timely and effective customer support though various channel, via phone, E-mail, resolve customer inquiries and issues with a focus on customer satisfaction. Creating User accounts. Provided excellent customer service by efficiently resolving issues. Generate summary reports as per customer requirements. And we connected the clients and customers via Exotel. Technical skills in Qikwell, Moderation, Excel, MIS reports.
Overview
1
1
year of professional experience
Work History
OPERATION EXECUTIVE
PRACTO TECHNOLOGIES PVT LTD
04.2023 - 12.2023
- Provide timely and effective customer support though various channel, via phone, E-mail, resolve customer inquiries and issues with a focus on customer satisfaction
- Creating User accounts
- Provided excellent customer service by efficiently resolving issues
- Generate summary reports as per customer requirements
- And we connected the clients and customers via Exotel
- Technical skills in Qikwell, Moderation, Excel, MIS reports
- Strong customer service and communication
- Problem solving and analytics skills
- Time management, multitasking and adaptability
- Ability to do work in a team environment
Education
Bachelor Of Computer Applications -
01.2021
GPA: 61.41%
PU college -
01.2017
GPA: 47%
High school -
01.2015
GPA: 74.40%
Skills
- Customer service
- Communication
- Problem solving
- Analytics
- Time management
- Multitasking
- Adaptability
- Teamwork
Languages
English
Kannada
Hindi
Projects
Android Based Veterinary Care for Animals, There are so many common animals diseases. Everybody doesn’t feel good to go to the doctor at an initial stage of many basis diseases of his pets/animal. Even they do not know the basic treatment of the diseases. In most cases, People bring their pets to the doctor at the stage of the diseases. 'VET CARE' is an android application which is useful for both doctors and users. Users have to send his animals’s signs and symptoms to the doctor. The doctor will receive the user’s request and response.
Disclaimer
All the information mentioned above is true and correct to the best of my knowledge and belief.
Personal Information
- Name : Varshitha S M
- Date of birth :23/03/1999
- Gender : Female
- Address : #658, bairweshwara nagara, Sunkadakatte, Bangalore-91
Timeline
OPERATION EXECUTIVE - PRACTO TECHNOLOGIES PVT LTD
04.2023 - 12.2023
Sanchi Honnamma girls government PU college - PU college,
BGS English medium high school - High school,
DVS college of Arts and Science - Bachelor Of Computer Applications,
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