Microsoft Project
Varun Anil
Program Manager
Bengaluru
Summary
Accomplished Program and Project Management professional with 13 years of extensive experience in Program / Project planning, execution and evaluation across diverse industries like Retail, Insurance and Banking. Equipped with a record of success in developing and implementing innovative programs that support the strategic direction of the organization.
An effective leader with a proven ability to supervise and lead high-performance teams with a focus on achieving organizational goals in a highly competitive business environment.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Program Manager - Vice President (Automation CoE)
Goldman Sachs
Bangalore
06.2020 - Current
- Provided strategic direction, governance and leadership for successful implementation of a breakthrough Email Automation initiative, resulting in 0-95% process STP rate, $200K+ save per annum and a standardized customer experience for over 2000 clients.
- Driving business objectives as a Program Manager for an agreement digitization solution, which eliminated vendor fees by $2MM per annum, improved TAT for digitization from 24 hours to 10 minutes and additionally, enabling an operating efficiency of 10 head count.
- Led program status meetings with Managing Director's and Sr. Vice President's through monthly "Steerco" meetings, to track the progress against the project plan and highlight critical dependencies impeding progress.
- Designed and configured reports (GS Dashboards) for weekly automated email distribution while increasing the accuracy of the project data by 50%.
- Led weekly software readiness meetings with divisional stakeholders and engineering to drive focus and clarity, while assessing the appropriate risks and contingencies to support successful execution.
- Developed evaluation methods to identify areas for improvement, associated risks and implemented appropriate contingency plans.
- Attended networking events to identify program opportunities, generate an interest across the organization through product demonstrations and road-shows, allowing new development across our product lines.
- Analyzed the company's existing processes, and procedures to make strategic recommendations to enhance firm-wide information dissemination, communication flow and software delivery.
- Served as a valued partner to senior presidents, director's and the executive team, to develop and execute holistic strategies.
- Worked with global teams to create world-class culture of inclusivity and connection in remote environments.
Engineering Agile Project Manager
Allstate
Bangalore
11.2017 - 06.2020
- Managed projects across the Claims Technology Services (CTS) and Enterprise Shared Services (ESS) verticals, leading a team of 12 to provide a path-breaking user interface to manage auto-claims, reducing operational expenses by 15% and providing an enhanced customer experience.
- Partnered with delivery teams to drive successful execution of projects. Optimizing and harmonizing the capability of teams with pure focus on quality deliverables and learning.
- Reviewed project proposals and facilitated stakeholder discussions to determine feasibility and work intake.
- Planned, scheduled and coordinated project activities to meet divisional deadlines.
- Maintained weekly and monthly reports and facilitated data for senior management for review of enhancements, problems and incidents.
- Drive continuous improvement by facilitating workshops; assessing the agility levels of the program and suggestions for course-correction.
- Focus on being a quality champion - ensuring backlog items are developed and delivered with quality subject to appropriate reviews, approvals, acceptance and compliance.
- Conducted review meetings with end-users to gather and document business needs and translate into functional requirement documents.
- Coaching product owners and engineers to analyze their systems and functionalities, creating a product backlog, planning and co-ordination of releases across teams, tracking dependencies, impediments and defects etc.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Senior Software Engineer
TESCO HSC
Bangalore
03.2011 - 11.2017
- Managed small to mid-level projects for Tesco dotcom, centered around service improvements and application development, which helped in overall annual revenue increase from £600K to £1 Million.
- Introduced Agile concepts focused on requirement gathering, prioritization across various functions and estimations to accelerate delivery for Tesco dotcom solutions.
- Maintained weekly/monthly reports and facilitated data for senior management for review of progress and critical incidents.
- Curated test plans, scenarios, scripts, procedures and provided input to engineers to assist in development of test protocols.
- Documented defects and their history, which assisted developers identify the modules and code sections to be fixed.
- Created quality and safety-related documentation to support test validity.
- Updated existing training programs for new work processes, process modifications and system upgrades.
Technical Support Engineer
Cusat Technologies Pvt. Ltd.
Bangalore
06.2010 - 03.2011
- Provided voice based technical support for all Tesco Dotcom Stores in the United Kingdom and Ireland.
- Collaborated with on-site counterparts, operations managers to ensure high availability of Tesco Dotcom portal.
- Recognized engineering problems, collected data, established facts and drew conclusions to resolve issues.
Education
Bachelor of Engineering - Electrical And Electronics Engineering
B.N.M.I.T. (VTU)
Bangalore 01.2004 - 01.2009
Skills
Stakeholder Engagement
Certification
Safe 4 Certified Agilist Certified
Software
Instabase
Signavio
Jira
ServiceNow
Timeline
Program Manager - Vice President (Automation CoE)
Goldman Sachs
06.2020 - Current
Engineering Agile Project Manager
Allstate
11.2017 - 06.2020
Senior Software Engineer
TESCO HSC
03.2011 - 11.2017
Technical Support Engineer
Cusat Technologies Pvt. Ltd.
06.2010 - 03.2011
Bachelor of Engineering - Electrical And Electronics Engineering
B.N.M.I.T. (VTU)
01.2004 - 01.2009
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