Varun Gupta
New Delhi
Summary
Dynamic Senior Manager with a proven track record at Growth Pathshaala, excelling in sales leadership and training program design. Achieved a 15% boost in sales conversion rates while enhancing employee retention through innovative training methods. Adept at cross-functional collaboration and data-driven sales optimization, driving significant revenue growth and team performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Manager - Training & Sales
Growth Pathshaala
Gurugram
12.2023 - 06.2025
- Led the institutional growth by developing and executing sales and marketing strategies, resulting in a 15% increase in sales conversion rates.
- Designed and implemented training programs that reduced employee attrition by 70%, improving team morale and retention.
- Spearheaded cross-functional initiatives to streamline operations and enhance customer engagement, contributing to significant revenue growth.
- Managed end-to-end operations, marketing campaigns, and sales processes while mentoring and coaching teams to achieve targets.
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
Quality Analyst - Sales Team
Whitehat Jr
10.2020 - 10.2023
- Conducted detailed analysis of sales calls and workflows to ensure quality compliance and improve customer satisfaction.
- Delivered timely feedback and structured review sessions, which increased sales team productivity by 20%.
- Collaborated with leadership to identify gaps and tailor learning interventions using blended learning approaches and role plays.
Consultant (Amadeus Specialist)
InterGlobe Technologies
Gurugram
10.2019 - 05.2020
- Provided expert consultancy on Amadeus software and client routing to optimize travel solutions for clients, enhancing customer satisfaction and sales outcomes.
- Assisted sales teams in identifying best routes and pricing options, contributing to an increase in client retention rates.
Process Associate - Training
InterGlobe Technologies
09.2016 - 09.2019
- Designed and delivered comprehensive training programs for batches of 20-30 employees focusing on CRM systems, sales techniques, and customer handling skills.
- Trained over 100 employees across multiple batches, improving sales performance and customer retention.
- Implemented innovative training methods including workshops, role plays, and blended learning, resulting in higher employee engagement and performance.
Education
Post Graduation - Business Administration
Symbiosis Centre For Distance Learning
Pune01.2022
Bachelor of Computer Applications - Computer Programming
Sunrise University
06-2016
Senior Secondary - Non Medical
CBSE Board
New Delhi06-2013
Skills
- Sales leadership and team management
- Training program design and delivery
- Sales enablement and learning development
- Customer relationship management
- Quality assurance and performance coaching
- Marketing strategy and campaign execution
- Client engagement and consultative selling
- Data-driven sales optimization and KPI management
- Operational planning and process improvement
- Cross-functional collaboration and stakeholder engagement
- Travel industry software expertise
- Employee retention and development
- Communication skills
- Presentation skills
- Change management strategies
- Graphic design and content creation
- Image and video editing
Personal Information
Hobbies: Digital Content Creation (graphic design, video editing), Creative Visual Storytelling through Canva and multimedia tools
Certification
- AI+ Everyone
- AI+ Prompt Engineer
- LinkedIn Sales Navigator
- POSH Check Certificate
- Data Science
- International Aviation Transport Association
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Senior Manager - Training & Sales
Growth Pathshaala
12.2023 - 06.2025
Quality Analyst - Sales Team
Whitehat Jr
10.2020 - 10.2023
Consultant (Amadeus Specialist)
InterGlobe Technologies
10.2019 - 05.2020
Process Associate - Training
InterGlobe Technologies
09.2016 - 09.2019
Post Graduation - Business Administration
Symbiosis Centre For Distance Learning
Bachelor of Computer Applications - Computer Programming
Sunrise University
Senior Secondary - Non Medical
CBSE Board
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