Varun Katiyar
Kanpur
Summary
Knowledgeable Incident Manager drives effective problem solving and decision-making. Enthusiastic professional with background in analytics, troubleshooting and leading effective resolution teams.
Overview
3
3
years of professional experience
Work History
Incident Manager
Google
04.2021 - Current
- Handled high-priority incidents with exceptional poise and composure, making quick decisions in an effort to reduce overall impact.
- Assessed incident priority based on impact on business and escalated issues as necessary.
- Developed a highly effective incident response team and trained extensively in preparation for possible events.
- Gathered data from incidents that had been remedied for careful review and analysis to prevent future events.
Education
Bachelor of Computer Applications - Computer And Information Sciences
GLA
New Delhi08.2019
Skills
- Root Cause Analysis
- Customer Needs Assessments
- Incident Response
- Post-Incident Reviews
Hobbies
Workout
Video Games
Book Reading
Travelling
Sketching
Timeline
Incident Manager
Google
04.2021 - Current
Bachelor of Computer Applications - Computer And Information Sciences
GLA
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