Varun Mehta

• Currently leading a global delivery team for delivering Infrastructure projects for GLOBAL FUNCTIONS since Jan 2023 with a portfolio size of USD 55M annually.
• Delivered multiple Transformation and Strategic Programmes, working with various Shell business Globally (Downstream, Cross Business, Global Functions)
• Managing a globally diverse team across Europe, US and India.
• Driving various other initiatives across departments such as "Continuous Improvement" which delivered USD 7 Million annual L1 savings in 2024.
• Leading "Health, Safety, Security & Environment" for the entire department to ensure a safe and secure environment for the individuals and company.

• Head of end-to-end operations for delivery of IT Infrastructure Services with a team of 130+ engineers
• Driving management of 11,000+ endpoints across various locations in India including management of service desk and L2 support along with 4 datacenters in Singapore, Pune and Bangalore which services Clients in India, Asia and Japan
• Setting up Business continuity as per business needs and regularly testing and maintenance of existing BC DR infra as per agreement with business
• Monitoring consumption of various IT Infra components (such as Server, Network, Endpoints, Licenses) based on past consumption pattern and future needs, plan for upcoming needs
• Maintained synergy between Projects and Operations Teams to ensure no impact on business during cutover/major changes/projects
• Chalking out ways to increase client satisfaction scores for operations through Process improvements

• Engaged in Incident Management, Problem Management, Change Management and Service Level Management for various clients in India and in Asia-pacific
• Managed Client Relationship (Service Manager) for AXA Tech Asia and AXA Tech Japan by working as a SPOC for all client needs for operations, projects, identifying new business opportunities, pre-sales solution design/business case and escalation

• Managed all projects and transitions with a team of 20 highly skilled Project Managers and Project Management professionals
• Engaged in set up of the following IT infrastructure locally in India for domestic AXA companies (such as Bharti AXA General Insurance, Bharti AXA Life Insurance, Bharti AXA Investment Managers and AXA Business Services)
• Infrastructure in state-of-the-art Regional Datacenter in Singapore for AXA Asia companies supporting HK, Singapore, Thailand, Malaysia, Indonesia, Philippines and India
• Transitioned (Offshoring) Services (Level 1/Level 2/Level 3 support) from other AXA Tech entities to India
• Working as Program Manager for rolling out regional applications for 7 countries and setting IT infrastructure
• Administered Internal Strategic Projects to upgrade current Infrastructure, refresh EOS/EOL equipment, develop/enhance tools used internally, manage internal mergers and enhance Service Delivery capabilities
• Executed the entire lifecycle of the project, from scoping to closure, structured business case, evaluated feasibility, run pilots, worked with clients in finalizing & agreeing solutions, planned implementation within budget, schedule and scope, managed stakeholder expectations and worked with technical teams till closure
• Built Strategic Project Portfolio for the coming year including specification, budgeting (FTE & non-FTE), tracking and reporting on budget/effort spent at regular basis

• Achieved successful transition & delivery for 130FTE operation/process for a major US Retail Chain which lasted for 90 days and involved mobilization, initiation, planning, setting up required infrastructure, operational readiness testing, and go-live (supporting 3 DCs, 2000+ stores in US, Canada & 76,000 employees)

• Built the IT Organization in Bangalore from scratch with a budget ($1.2MM) as IT Leader, Applications Support
• Set up a Global Delivery Center for GE at MindTree Consulting in record time with complete physical infrastructure, network connectivity and resources as AVP & GDC Program Manager (GE IT Solutions), Bangalore
• Built teams and processes at Hyderabad and Gurgaon to provide (IT) Production support for 6000+ BPO and Transaction Process FTEs of GECIS

Techno-leadership role where I managed a team of technicians to maintain, install and upgrade Radar and Communication systems at various sites of IAF.