Vasudevan Patrachariyar
Strategic project management professional
Dombivili
Summary
Strategic project management professional with track record of stakeholder management, project planning and KPI delivery. Strong understanding of business drivers and financial reporting standards. Applies in-depth knowledge and understanding of client contracts to oversee and manage projects. Quality-focused service management professional with 22 years of experience leading high-performing teams to achieve customer service targets. Quick-thinking problem-solver, dedicated to maintaining smooth-running operations through coordination and budget control.
Overview
2025
2025
years of professional experience
3
3
years of post-secondary education
Work History
Vendor Management, Field Services, Project & TIS
AGS Transact Technologies Ltd
6 2023 - Current
- Led and motivated project team to meet and exceed project KPIs
- Oversaw operational aspects of projects, staffed project teams and directed activities to achieve budget targets
- Identified future capacity and capability needs for successful project planning
- Reported project status and financial updates to stakeholders
- Designed and implemented robust implementation plans for cross-functional programs and kept tasks compliant with expected outcomes
- Reviewed performance against targets, appropriately identifying and managing risks and opportunities
- Developed and monitored implementation strategies by creating project schedules and work plans
- Drafted policy documents in collaboration with stakeholders and managed vendor contracts by assigning tasks and communicating deliverables
- Responsible for effectively organizing, managing, and executing projects & TIS, clearly setting project scope, objectives and definitions, and gathering and defining detailed project requirements
- Possesses a strong commitment to excellence by anticipating needs, mitigating risks and minimizing potential problems
- Monitoring the Quality Assurance for all the deliverables and ensure the SLA accomplished
- Process Management Managing Field operations
Service and CRM Head
Modern Informatics Pvt Ltd
01.2023 - 04.2023
- Leading Service and CRM team to meet customer SLAs
- Managing over call volume
- Ensure calls are closed with in TAT
- Process management
Vendor Management, Field Services, Project & TIS
AGS Transact Technologies Ltd
06.2010 - 01.2023
- Led and motivated project team to meet and exceed project KPIs
- Oversaw operational aspects of projects, staffed project teams and directed activities to achieve budget targets
- Identified future capacity and capability needs for successful project planning
- Reported project status and financial updates to stakeholders
- Designed and implemented robust implementation plans for cross-functional programs and kept tasks compliant with expected outcomes
- Reviewed performance against targets, appropriately identifying and managing risks and opportunities
- Developed and monitored implementation strategies by creating project schedules and work plans
- Drafted policy documents in collaboration with stakeholders and managed vendor contracts by assigning tasks and communicating deliverables
- Responsible for effectively organizing, managing, and executing projects & TIS, clearly setting project scope, objectives and definitions, and gathering and defining detailed project requirements
- Possesses a strong commitment to excellence by anticipating needs, mitigating risks and minimizing potential problems
- Monitoring the Quality Assurance for all the deliverables and ensure the SLA accomplished
- Process Management Managing Field operations
Cash Management
Euronet Services India Pvt Ltd
04.2005 - 06.2010
- Cash forecasting and indenting
- Monitoring cash balances of ATMs / Vault and reporting the same to respective Bank
- Optimization and planning to ensure that the cash replenishments (fills) are kept to minimum possible numbers
- Maintaining cash efficiency ratio
- MIS and reporting
- Periodical review with vendors in line with SLA
- Dispute management
- BCP for cash management
Jr. Accounts
AI logistics
06.2000 - 03.2005
- Organized files to support efficiency and traceability
- Updating day to day transactions
- Bank reconciliation
- Data entry
Education
Bachelor of Business Administration - Accounting
Srimad Andavan Arts And Science Collage
06.1997 - 04.2000
Skills
Vendor management
Project management
TIS Implementation
Project multitasking
Timeline
Service and CRM Head
Modern Informatics Pvt Ltd
01.2023 - 04.2023
Vendor Management, Field Services, Project & TIS
AGS Transact Technologies Ltd
06.2010 - 01.2023
Cash Management
Euronet Services India Pvt Ltd
04.2005 - 06.2010
Jr. Accounts
AI logistics
06.2000 - 03.2005
Bachelor of Business Administration - Accounting
Srimad Andavan Arts And Science Collage
06.1997 - 04.2000
Vendor Management, Field Services, Project & TIS
AGS Transact Technologies Ltd
6 2023 - Current