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Senior After-Sales & Warranty Leader with 16+ years of experience across Electric Vehicles, Commercial Vehicles, and Automotive OEM ecosystems. Proven track record of driving enterprise warranty strategy, optimizing cost per unit (CPU), and improving product reliability through data-driven field insights. Expert in building scalable warranty governance frameworks, AMC profitability models, and digital service ecosystems. Strong cross-functional leader partnering with Engineering, Quality, Supply Chain, and Service teams to deliver cost optimization, supplier recovery, and enhanced customer lifecycle value.
Seasoned Deputy Manager with significant background in team leadership, operations management, and strategic planning. Known for driving efficiency improvements and streamlining processes to enhance productivity in previous roles. Committed to fostering positive work environments and promoting team collaboration. Demonstrates strong problem-solving abilities and initiative, consistently delivering high-quality results.

Experienced and results-driven professional with a strong background in the automotive industry, software sales, and corporate mobility solutions. Proven track record of delivering effective solutions to automotive dealerships and corporate clients, providing technical information, and building long-term partnerships with key decisionmakers. Highly skilled in identifying business opportunities, understanding client pain points, crafting tailored, tech-enabled solutions, and negotiating profitable contracts. Consistently achieves sales targets while maintaining strong focus on customer satisfaction and profitability.

Results-driven leader in automotive operations with a focus on digital retail and customer experience. Proven success in managing high-value transactions and fostering long-term client relationships, alongside mentoring teams for enhanced productivity. Seeking to apply strategic insights and operational excellence in corporate or training roles.

As a service enginner at Awev Solutions Pvt Ltd, I provided technical support to dealer & customer which required a high level of communication and interpersonal skills. I also visit at dealership for testing lithium-ion batteries. I often interacted with customer to resolve their issues, ensuring that they recieved promt and professional assistance. I also maintaining detailed records of customer interaction and service report.

P MANIKUMAR

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