VAVILLIPALLI SANTOSH KUMAR
VISAKHAPATNAM
Summary
Seasoned Branch Manager with a robust background in financial oversight and branch operations management, honed at Bajaj FinServ. Excelled in fostering customer loyalty, enhancing sales development, and leading high-performance teams. Demonstrates expert risk management and relationship-building skills, driving significant business growth.
Overview
14
14
years of professional experience
Work History
Branch Manager
Bajaj FinServ
Visakhapatnam
04.2021 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
Senior Officer
India Info Line Finance Ltd
Visakhapatnam
09.2020 - 07.2021
- Company Overview: Having good experience, India Info Line Finance Ltd.
- Having good experience, India Info Line Finance Ltd.
- Working as a senior officer, I handle gold checking and gold appraising. I also explain gold schemes and gold interest rates. After that, loan processing is also completed.
- Conducting marketing activities and collecting leads.
- Generate new KYCs and bring new business to the branch.
- Processing Gold Loan and Documentation.
- Having good experience, India Info Line Finance Ltd.
- Performed risk assessments on prospective investments.
- Maintained records of customer transactions.
- Ensured that all customer inquiries were resolved within agreed upon timeframes.
Qatar Primary Material Company
08.2017 - 01.2020
- Company Overview: Having Good Experience in Harbour Mobile cranes, Bagging Machines &Handling, Quay Cranes, Fully automatic Belt Conveyors and Stackers&Reclaimers, Ship Unloader's Maintenance
- Having Good Experience in Harbour Mobile cranes, Bagging Machines &Handling, Quay Cranes, Fully automatic Belt Conveyors and Stackers&Reclaimers, Ship Unloader's Maintenance
- Having Good Experience in Harbour Mobile cranes, Bagging Machines &Handling, Quay Cranes, Fully automatic Belt Conveyors and Stackers&Reclaimers, Ship Unloader's Maintenance
Jr. Engineer
Gangavaram Port Ltd
Visakhapatnam
07.2013 - 08.2017
- Company Overview: Working as a Jr.Engineer(MECHANICAL)in Engineering Technology& Services Department
- Working as a Jr.Engineer(MECHANICAL)in Engineering Technology& Services Department from July 2013 to august 2017
- Maintenance of Ship Unloaders model(ZP06789)4nos,Ship Loader,GOTTWALDHarbour Mobile Cranes Model 6407B-3nos, Model4407B-2nos,And bagging plants, Belt conveyors, stackers,reclaimers,Silo,Wagon loader and Wagon Tippler Handling with operation's
- Working as a Jr.Engineer(MECHANICAL)in Engineering Technology& Services Department
Sr. Technician
Krishnapatnam Port Ltd
Nellore
10.2010 - 07.2013
- Company Overview: Working as a Sr.Technician in Engineering Technology & Services Department
- Working as a Sr.Technician in Engineering Technology & Services Department from Oct 2010 to July 2013
- Maintenance of LIEBHERR Harbour Mobile Cranes LHM 500-6nos, LHM 600-2nos,GOTTWALD Harbour Mobile Cranes Model 6407B-2nos,And Auto & Mechanical Spreaders, KRS, RTG, Forklifts, Fertilizer Bagging plant, Sennebogen and Unloaders Handling with operation's
- Working as a Sr.Technician in Engineering Technology & Services Department
Education
B.TECH - MECHANICAL ENGG
JNTU (KAKINADA)
VISAKHAPATNAM04.2015
DIPLOMA - MECHANICAL ENGG
SBTET
BOBBILE10.2010
S S C -
GOVT HIGH SCHOOLS
VISAKHAPATNAM03.2006
Skills
- Branch Operations Management
- Process Improvement
- FHA loan process background
- Relationship Building
- Financial Oversight
- Account Review
- Work Prioritization
- Sales Development
- Business Development
- Performance Reviews
- Customer Service
- Operational Reports
- Expert in risk management
- Sales professional
- Relationship building and management
- Interviewing and Hiring
- Excels in team leadership
Personal Information
- Date of Birth: 11/24/91
- Nationality: Hindu
Timeline
Branch Manager
Bajaj FinServ
04.2021 - Current
Senior Officer
India Info Line Finance Ltd
09.2020 - 07.2021
Qatar Primary Material Company
08.2017 - 01.2020
Jr. Engineer
Gangavaram Port Ltd
07.2013 - 08.2017
Sr. Technician
Krishnapatnam Port Ltd
10.2010 - 07.2013
B.TECH - MECHANICAL ENGG
JNTU (KAKINADA)
DIPLOMA - MECHANICAL ENGG
SBTET
S S C -
GOVT HIGH SCHOOLS
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