VEDATI NIKHITHA
Finops Specialist - APAC Payroll
Hyderabad
Summary
Searching for an upgraded (next level) position in which to exercise knowledge & ability for both the good of company and to expand career. Highly communicative Finops Payroll Specialist promoting more than 9 years of expertise in payroll processing. An action-oriented professional with skills in ADP processing and SAP HCM, Aussie pay system, Ready Work force system. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying mistakes on time sheets.
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
8
8
years of professional experience
Work History
Finops Specialist
Amazon Development Center India
Hyderabad
07.2025 - Current
- Collaborated with cross-functional teams to achieve project goals on time.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- I worked on multiple payroll frequencies with zero errors, and I have consequently been paid on time.
- Worked on SOX controllers and provided all the support to cross-functional compliance teams to achieve 100% on SOX audits.
- Worked on a Lean Six Sigma 'Yellow' Belt project to reduce the hops of the tickets that the Payroll team receives and improved the efficiency of handling the tickets.
- Worked on multiple external audit data, reconciled, and provided the data efficiently to ensure no errors.
- Worked on the reduction in force project for Australian employees and paid the full and final settlements within seven working days after their termination date for approximately 100 employees.
- Trained the Payroll team on multiple new process improvement projects, and kept them updated.
- Lead a couple of team members, train them on the payroll process, and help them reach their goals.
- Conducted regular reviews of operations and identified areas for improvement.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Senior FinOps Analyst
Amazon Development Center
Hyderabad
05.2022 - 06.2025
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Identified and resolved problems through root cause analysis and research.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Handled Salaried payroll for 6000+ employees.
- Handled termination payrolls and ensured to pay them considering country legislations.
- Worked on 250+ redundancies as part of lay off projected.
- Completed couple of process improvement projects which has RPA automation in input preparation, reconciling output as well.
- Validates GL reports and ensure to send them to accounting team before due date.
- Handles critical employee audit, accounting queries and provide resolutions.
- Validates Single touch payroll reports to ensure all data is accurately reported to ATO.
- Hosts weekly operational calls with vendor and various stake holders.
- Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards.
- Provided customer service to employees regarding payroll inquiries and issues.
- Developed and implemented new payroll policies and procedures according to changing laws and regulations.
- Assisted management in developing and tracking payroll budgets.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Managed payroll data entry and processing for 10000 employees to comply with predetermined company guidelines.
- Participated in high-level strategy meetings, contributing to financial and logistical framework planning.
FinOps Analyst
Amazon Development Center
Hyderabad
09.2020 - 05.2022
- To process full & final settlements of Amazon US employees (hourly & Salaried) who gets terminated for almost 7000 employees.
- Ensure to pay terminated employees before due date.
- Validate all given details in tickets with People portal before processing final pay to employees.
- Support “Interface” & “PCC” CTI during peaks.
- To validate all tickets before off-cycle payroll run, in order to ensure that employees are not under or overpaid.
- Currently in process of giving LTO training to new joiner.
- Conducted several process refresher sessions to team.
- To audit tickets internally to reduce QC errors.
- Validated results and performed quality assurance to assess accuracy of data.
Process Associate
ADP India Pvt ltd
Hyderabad
10.2018 - 08.2020
- Comprehensive Outsourcing Services (COS) provides a selection of payroll practices, Australian legislation & customer requirements.
- This role was primarily responsible for developing and maintaining high valued client relationships.
- This position played pivotal role in enhancing all of key components required to support outsourcing solution.
- Responsibilities:
- Maintains complete, accurate and timely client and employee records based on real time requests.
- Plan, organize & facilitate regular conference calls; create and maintain action plan &/or issue log until resolution is attained.
- Prepare internal and external reports as required.
- Create & manage client communication & their requests; serves as the first point of escalation for the respective clients.
- Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers.
- Conduct an annual review of client's payroll set up and processes to identify deficiencies within existing procedures and/or configuration; recommend and implement enhancements to drive productivity, efficiencies, service excellence & full payroll compliance.
- Consistently look for automation opportunities to maximize operational efficiency.
- Handled client with head count of 2000+ employees.
- Got client appreciations for handling toughest configuration changes and made it successful deployment to Production system.
- Always maintained client NPS score as “Promoter”.
- Attention to detail payroll compliance and audit functions.
- Highly developed issue resolution & decision-making skills.
- Got client appreciations for handling toughest configuration changes and made it successful deployment to Production system.
- Ability to lead and manage client projects.
- Ability to collaborate & work effectively within cross functional teams.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Created new hire and termination documents for payroll.
- Developed and implemented new payroll policies and procedures according to changing laws and regulations.
- Resolved payroll discrepancies quickly and successfully.
Education
Masters of Business Administration - Finance
DAVID MEMORIAL INSTITUTE OF MANAGEMENT
Hyderabad05-2021
Bachelor of Commerce - Commerce and Accounting
Vasundara Co-ed Degree College
Hyderabad06-2018
Commerce, Civics and Economics - Commerce Economic and Civics
Vasundara Co-ed Junior College
Hyderabad06-2015
Board of Secondary Education - School
Vidya Mandir High School
Hyderabad04-2013
Skills
- Financial Management
- Analytical thinking
- Excellent Communication
- Critical Thinking
- MS Office
- Customer relations
- Team collaboration
- Leading team
Accomplishments
- Received many client appreciations for the quick and prompt responses.
- Awarded as “Star Performer” for the month of April 2019.
- Awarded as “Rising Star” for the month of October 2019.
- Awarded with title “CELESTIA” for playing a major role in auditing and correcting the QP checks before the off-cycle payroll and also in helping the team in preventing several incorrect payments for the month of May'22 & June'22.
- Awarded with “SPOT AWARD” for December 2022 and April 2023 for playing a major role in processing adhoc payrolls on the pay date which saved close to 100 overpayments.
- Awarded with “Fire Fighter” for August 2023. Due to leaves system migration, there were many complications/issues in the first month of go live and payroll for the month was marked as “Red Flag” and was at risk that employees may not get paid on time. I accomplished it before the pay date, paid employees on time with 100% accuracy and 0 defects.
Timeline
Finops Specialist
Amazon Development Center India
07.2025 - Current
Senior FinOps Analyst
Amazon Development Center
05.2022 - 06.2025
FinOps Analyst
Amazon Development Center
09.2020 - 05.2022
Process Associate
ADP India Pvt ltd
10.2018 - 08.2020
Bachelor of Commerce - Commerce and Accounting
Vasundara Co-ed Degree College
Commerce, Civics and Economics - Commerce Economic and Civics
Vasundara Co-ed Junior College
Masters of Business Administration - Finance
DAVID MEMORIAL INSTITUTE OF MANAGEMENT
Board of Secondary Education - School
Vidya Mandir High School