Vedika Parashar
New Delhi
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
1
1
Certification
Work History
Lead Specialist
Hitachi Systems India
New Delhi
06.2025 - Current
- Handled escalated customer issues linked to lead management activities in a timely fashion
- Participated in weekly meetings with senior leadership team to discuss progress made by Lead Specialists in meeting objectives set out for them.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Achieved cost-savings by developing functional solutions to problems.
Education
Graduate Certificate - Computer Science
Carmel High School Patna
Patna,Bihar08-2020
Skills
- Analytical thinking
- Team building
- Training & Development (successfully achieved targets of 100 certifications for Azure & AWS)
- Cloud cost optimization
- Cost management
- ITIL framework (worked on Incident , service request, Change management)
- Cloud operations
- Worked on tools such as IT Client Management and CoreStack for FinOps, Aquila for BilllOps
Certification
- Certified cloud FinOps Practitioner
- AWS cloud Practitioner
- AWS SysOps administrator certified
Languages
English
First Language
Accomplishments
- Dependable Award at Hitachi’s annual event (2024)
- CoreStack partner awarded with an exceptional performance award
- RNR received twice.
Timeline
Lead Specialist
Hitachi Systems India
06.2025 - Current
Graduate Certificate - Computer Science
Carmel High School Patna
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