Open To Work
Veena Panchakatti
Pune,MH
Summary
Dynamic Customer Care Executive with a proven track record at Digitide, excelling in customer engagement and retention. Skilled in CRM software and problem-solving, I effectively resolved inquiries, enhancing satisfaction and loyalty. My strong communication abilities and commitment to quality ensure exceptional service delivery in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Customer Care Executive
Digitide
Pune City
02.2026 - 05.2026
- Managed customer inquiries and concerns across multiple communication avenues, boosting customer satisfaction
- Guided customers through inquiries and efficiently managed problem resolution.
- Coordinated customer accounts with CRM software for optimized service provision.
- Offered product details and guidance based on customer preferences.
- Investigated and resolved accounting, service and delivery concerns.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Operator
Foxconn Hon Hai
Bengaluru
03.2025 - 06.2025
- Operated machinery to assemble electronic components efficiently.
- Operated production machinery for optimal assembly line flow.
- Conducted quality control inspections to uphold product standards.
- Conducted quality checks on finished products for defects.
- Maintained a clean and organized workspace to ensure safety.
Education
BCA - COMPUTER APPLICATION
Vivekanand Institute Of Managament
GULBARGAPUC - SCIENCE (PCMB)
Vishwabharthi Independent PU College
GULBARGASSLC -
Kendriya Vidayalaya Sangathan
GULBARGASkills
- Customer service
- Customer engagement
- Customer retention
- Account management
- User support
- User training
- Time management
- Problem-solving
- Needs assessment
- Team collaboration
- Email communication
- Communication skills
- Data entry
- Technical support
- IT documentation
- Operating systems
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
₹45000/yr - ₹200000/yrLanguages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Customer Care Executive
Digitide
02.2026 - 05.2026
Operator
Foxconn Hon Hai
03.2025 - 06.2025
BCA - COMPUTER APPLICATION
Vivekanand Institute Of Managament
PUC - SCIENCE (PCMB)
Vishwabharthi Independent PU College
SSLC -
Kendriya Vidayalaya Sangathan
Languages
- English, Intermediate
- Hindi, Proficient
Birth Date
08/07/03
Personal Information
- Gender: Female
- Nationality: Indian