Veena S
Thiruvarur
Summary
Skilled team leader with 12 years of experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills, having contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
12
12
years of professional experience
Work History
Team Leader
Omega Healthcare Solutions
Chennai
05.2018 - Current
- Have been leading OP team of about 30coders and 5 auditors involved in ED facility coding for one of the largest clients of Omega, performing routine operational activities such as SLA maintenance and quality maintenance
- Responsible for maintaining shrinkage and attrition, thus meeting the target numbers on the roadmap.
- Involved in the CAC transition, thus providing NLP opportunities to improve efficiency.
Retro Auditor
Omega Healthcare Pvt Ltd
Chennai
02.2017 - 05.2018
- Auditing reports of QC all over locations: Chennai, Bengaluru, and Trichy.
- Addressing controversies and redressal of issues for smooth management.
- Performed retro audits to capture the top error contributors.
- Ensured timely completion of all assigned tasks within set deadlines.
QCA
Omega Healthcare Pvt Ltd
Chennai
05.2016 - 02.2017
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed coding for multiple specialties, ensuring specific codes are accurately applied.
- Kept abreast of updates and changes in coding guidelines and reporting requirements.
Senior Medical Coder
Omega Healthcare Pvt Ltd
Chennai
01.2014 - 03.2015
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Assigned patients to diagnosis-related groups using appropriate computer software.
- Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
Medical Coder
Ajuba Solutions Pvt Ltd
Chennai
04.2013 - 05.2014
- Maintained SLA in terms of quality and production on a daily basis, with 120 encounters coded per day.
- Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
Education
CPC -
AAPC
Chennai10-2014
Bachelor of Education -
Periyar Maniyammai University
Thanjavur06-2011
Master of Science - Microbiology
Bharathidasan University
Thiruchirapalli04-2010
Bachelor of Science - Zoology
Bharathidasan University
Thiruchirapalli06-2008
Skills
- SLA maintenance
- Quality control
- NLP implementation
- Effective communication
- Project management
- Performance evaluation
- Team assessment
- Meeting facilitation
- HIPAA compliance knowledge
- coding software - 3M, Encoder Pro, Citrix
- Operations Management
- Adaptability and Flexibility
Languages
Tamil
First Language
English
Advanced (C1)
C1
Software Exposure
- Citrix
- Encoder pro
- 3M
- Quanum
- EPIC
- CAC
- Meditech
- Merck's Manual
- ICD-10 data
Specialisation
- Same-day surgery
- Anesthesia
- Wound care
- IVR
References
References available upon request.
Timeline
Team Leader
Omega Healthcare Solutions
05.2018 - Current
Retro Auditor
Omega Healthcare Pvt Ltd
02.2017 - 05.2018
QCA
Omega Healthcare Pvt Ltd
05.2016 - 02.2017
Senior Medical Coder
Omega Healthcare Pvt Ltd
01.2014 - 03.2015
Medical Coder
Ajuba Solutions Pvt Ltd
04.2013 - 05.2014
CPC -
AAPC
Bachelor of Education -
Periyar Maniyammai University
Master of Science - Microbiology
Bharathidasan University
Bachelor of Science - Zoology
Bharathidasan University
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