Experienced Solutions Engineer specializing in Freshservice ITSM. Skilled at creating streamlined and integrated solutions to optimize service delivery. Possesses a strong command of REST APIs, HTML, and CSS for seamless integrations and customized UI enhancements. Recognized for consistently delivering impactful solutions that prioritize client needs and align with overall business objectives.
Communicati on & presentation skills
Cross functional collaboration
Value selling
Persuasive Customer Support
Troubleshooting and resolution
Solution Recommend actions
HTML, CSS, REST APIs, IAM