Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vemula Venkata Naga Kavya

Product Support Engineer
Bangalore

Summary

Results-driven IT professional with 3 years of experience in production support at Tata Consultancy Services (TCS). Proven expertise in SQL, Power BI, and Python, with a strong ability to troubleshoot and optimize production systems. Adept at ensuring system stability, enhancing reporting capabilities, and automating processes to improve efficiency. Seeking to leverage technical skills and hands-on experience in a challenging new role.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

System Engineer

TCS
12.2021 - Current
  • Provided critical support for production systems, ensuring high availability, optimal performance, and reliability for client-facing applications.
  • Developed and optimized SQL queries to extract, manipulate, and analyze complex datasets across multiple databases, supporting data-driven decision-making.
  • Designed and implemented interactive Power BI dashboards and reports, enabling real-time business insights, performance tracking, and enhanced decision support.
  • Leveraged Python for scripting and automation of routine tasks, streamlining data processing workflows and improving operational efficiency.
  • Troubleshot and resolved production issues, conducting thorough root cause analysis and implementing preventive measures to minimize future disruptions.
  • Collaborated with cross-functional teams to plan, deploy system updates, manage releases, and ensure seamless transitions with minimal downtime.
  • Log Analysis & Error Tracking: Analyzed application and server logs to identify error patterns and root causes of system failures, proactively fixing issues before they impacted end-users.
  • Root Cause Analysis : Conducted thorough root cause analysis to identify underlying issues in code logic

Education

B.Tech in Electronics and Electrical Engineering -

BEC College
INDIA
07.2016 - 05.2020

Skills

  • SQL
  • Python
  • Power BI
  • Informatica
  • Linux
  • Jira

Timeline

System Engineer

TCS
12.2021 - Current

B.Tech in Electronics and Electrical Engineering -

BEC College
07.2016 - 05.2020
Vemula Venkata Naga KavyaProduct Support Engineer