Experienced IT and Automation Professional with over 8.6 years of experience in the pharmaceutical industry, specializing in Robotic Process Automation (RPA), AI/ML, GxP system implementation, and SDLC compliance. Proven track record in delivering validated automation solutions, managing cross-functional global teams, and driving digital transformation initiatives in highly regulated environments. Skilled in business analysis, agile methodologies (Scrum/SAFe), and technical leadership.
Project: Concord onboarding and ACL privacy risk review
Project description: I have automated two different processes involving a ticketing tool, based on the process, we open Buganizer with the appropriate queue. We extract tickets in the 'Assigned' state and process them one by one. Each ticket contains links to different web applications (around five in total), where specific functionalities are performed. After completing the tasks, a PRS standard sheet is created for each ticket and saved to a client-accessible Google Drive folder. A consolidated report is also generated for client reference, finally, the bot adds comments to each ticket, updates the ticket status, and repeats the cycle. If no tickets are found, the attended bot waits 15 minutes before checking again.
Project: FIN_AR_AGING_Report
Project description: The FIN_AR_AGING_Report bot process verifies the job status in the SAP application using the SM37 T-Code and the ZRPFI_ARAGING_BOT job. For successfully finished jobs, download the report from the SAP application using the ZFIARAGINGN T-Code and the BOT_READ_WKLY variant, and share it with the business user
Project: GMC endorsement
Project description: The GMC endorsement process deals with updates to insurance policy details, and different types of endorsements are available, such as the addition of an employee, the addition of a dependent, the deletion of an employee, and the deletion of a dependent. Based on each endorsement's details, the GST amount, premium amount, proposal amount, proposal date, and policy number will be generated
Project: Citi Direct Classic
Project description: CitiDirect is a common Internet-enabled electronic banking and electronic commerce platform to provide for the integrated delivery of Citibank's portfolio of corporate banking services to all of Citibank's customers globally, CitiDirect Online Banking centralizes corporate banking functions in a single point of access to Citigroup's suite of advanced cash management solutions, and gives authorized users access to accounts and critical information
Place: Hyderabad, Venkata Narayana M