VENKATA RAMANA C S
CHENNAI
Summary
Dynamic Assistant Director with a strong focus on optimizing operations and enhancing team efficiency. Proven track record in mentoring staff to achieve high productivity levels and effective leadership. Skilled in building rapport with clients, ensuring exceptional customer service, and driving overall company success. Committed to fostering relationships and partnerships that support business growth.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
ASSOCIATE DIRECTOR BUSINESS ANALYST
FIS Global Business Solutions India Pvt. Ltd.
Chennai
07.2021 - Current
- Leading a diverse implementation team and conducting workshops, guaranteeing the timely completion of all functional deliverables for a U.S. project.
- Assisted project manager in planning, resourcing, scope, and strategy from a functional perspective.
- Developed and groomed user stories for client and stakeholder approval, enhancing product demos and configurations.
- Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.
- Assisting with UI/UX aspects, and involved in multiple demos and defect triaging.
- Assisted senior leadership team in developing long-term strategic plans for the organization.
- Coordinated with other departments to ensure successful completion of projects within established timelines and budgets.
- Implemented innovative solutions for difficult problems encountered by the department.
- Managed the recruitment process for new employees, including conducting interviews, evaluating resumes, and making job offers.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assistant Vice President - Business Analyst
Intellect Design Arena Pvt. Ltd.
Chennai
03.2018 - 06.2021
- Conducted regular staff meetings to discuss progress on projects and initiatives.
- Led BA team and managed workshops in implementation projects, ensuring all functional deliverables were met and serving as Scrum Master for various sprints.
- Conducted product walk-throughs (PWT) for clients to finalize requirements, and performed system and gap analysis to prepare project functional scope and user journeys.
- Collaborated with the Product Head to gather requirements and enhancements, providing solutions for complex functions with a comprehensive end-to-end process vision.
- To understand the client’s business requirements and design a Channels UI (User Interface) and UX (User Experience) for client confirmation and sign-off.
- Helping in pre-sales demo activities by responding to RFPs and involving in POCs.
- Managing the functional team and the testing team. Reviewing the test case document, traceability matrix, and performing BA functional testing.
Business System Analyst Specialist
FIS Global Business Solutions India Pvt. Ltd.
Chennai
08.2007 - 03.2018
- Assisted project manager in planning, resourcing, scope, and strategy from a functional perspective, enhancing overall project management.
- Conducted system and gap analysis, prepared project functional scope, and directed yearly portfolio product enhancement requirements.
- Preparation of high-level business requirements and functional requirement documents, and to guide the development and testing team on business functionalities.
- Reviewing test case documents, the traceability matrix, and performing BA functional testing.
- Worked in the digital core product and also on 2 APAC implementation projects.
Associate Consultant - Business Analyst
Oracle Financial Services
Bangalore
08.2006 - 05.2007
- Analyzed business requirements and prepared comprehensive Functional Requirement Documentation to ensure project objectives were met.
- Executed projects in close coordination with clients, ensuring all quality objectives were achieved.
- Prepared and executed Unit and Module Testing plans, providing training to developers and users before transition.
Team Leader - Banking Operations
Bank of America Continuum Solutions Pvt. Ltd.
Hyderabad
11.2005 - 08.2006
- Ensured smooth migration of Export LC trade products, Payments, and SWIFT processes from China processing center to BACS, India.
- Collaborated with technology and Black Belt teams to meet required TAT, SLA, and productivity for migrated processes.
- Authorized high-value transactions, ensuring all checks and controls were in place to prevent missed activities.
Senior Processing Officer
Eserve - Citigroup Group Services
Chennai
10.2002 - 10.2005
- Ensured error-free processing and verification of Export payments, Reimbursement, Import/Export Collections, Payments, SWIFT, Documentary Credit (LC) transactions, and Factoring.
- Conducted Nostro reconciliation and investigated payment and interbank accounts.
- Handled various SWIFT messages related to Reimbursements, Collections, Payments, and Documentary Credits, including MT 103, MT202, and MT700/707.
Education
MBA - Finance
Symbiosis University
Pune, India06-2007
Master of Computer Applications - Computer Science
Bharathiar University
Coimbatore, India06-2002
Bachelor of Commerce - Commerce
Pachaiyappa College
Chennai, India04-1998
Skills
- BA Tools: Jira, Confluence, iRise, and Miro
- Client and stakeholder management
- Analytical thinking
- Critical thinking
- Decision-making
- Banking Domain: Retail Banking, Digital Banking, Core Banking, Trade Finance, and Payments
Certification
- School of Design Thinking and Bullet Proof Management program by Crestcom International
Accomplishments
- Promoted twice in span of 3 years in FIS (2021 - 2024)
- Successfully seen 3 implementation projects gone live within 18 months (2019 - 2021) in Intellect Design Arena.
- Successfully finished 11 years in FIS and Continuously for 10 years (2008 - 2017), received the appraisal rating as “Exceed Expectation” under various senior management group and promoted thrice.
- Successful completion of Proof of Concept for TRIMS front-end re-engineering (Advising Module) for CITIGROUP.
- Successful completion of First Phase of TRIMS Project (Registration, LC Processing, Inquiry module) for CITIGROUP.
- Awarded for best Team Management for the month of March 2006.
- Awarded for Best individual performance in the Entire Trade operations in 2005
- Best team award across the entire operations of Eserve in 1st quarter of 2004
Timeline
ASSOCIATE DIRECTOR BUSINESS ANALYST
FIS Global Business Solutions India Pvt. Ltd.
07.2021 - Current
Assistant Vice President - Business Analyst
Intellect Design Arena Pvt. Ltd.
03.2018 - 06.2021
Business System Analyst Specialist
FIS Global Business Solutions India Pvt. Ltd.
08.2007 - 03.2018
Associate Consultant - Business Analyst
Oracle Financial Services
08.2006 - 05.2007
Team Leader - Banking Operations
Bank of America Continuum Solutions Pvt. Ltd.
11.2005 - 08.2006
Senior Processing Officer
Eserve - Citigroup Group Services
10.2002 - 10.2005
- School of Design Thinking and Bullet Proof Management program by Crestcom International
MBA - Finance
Symbiosis University
Master of Computer Applications - Computer Science
Bharathiar University
Bachelor of Commerce - Commerce
Pachaiyappa College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Client handled / Geo-location
- Oriental Bank (Puerto Rico, Offshore)
- Ahli Bank (Qatar, Onsite)
- ANZ Royal Bank/JTrust (Cambodia, Onsite)
- Bank for Investment and Development of Vietnam (Vietnam, Offshore)
- Al Rajhi Bank (Malaysia, Onsite)
- Krungsri Bank (Thailand, Onsite)
- Vietin Bank (Vietnam, Onsite)
- Bank of America (Offshore)
- Citigroup (Offshore)
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