Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Venkata Ramanjaneya Reddy Naru

Hyderabad

Summary

Having 4.7 Years of experience in IT industry and 3.5 years’ experience in service Now as a Admin and 2.5 years of Experience in Servicenow Developer .

Overview

5
5
years of professional experience
1
1
Certification

Work History

ServiceNow Consultant

Jeevan Technologies India Pvt Ltd
Chennai
09.2023 - Current
  • Worked on Agile Methodology to deploy the changes to Production.
  • Worked as per the Project requirement and we used to have Scrum calls, DSC, and Sprints .
  • Communicating with client, giving the demo to the clients about the requirement and providing support to the clients.
  • Currently working on the vendor Risk Management.
  • Created the Assessment Templates and Questionnaires and Document template to the vendor.
  • Worked on the PoC for Vendor Privacy Assessment.
  • Worked on the Vendor Privacy Assessment creation for the Vendor and Replicated the VCRA process without impacting the VCRA.
  • Worked on Creating the Update set and moving the update set from one instance another instance by using Update Source and Retrieve Update Sets

ServiceNow Consultant

Punch It Technologies Pvt Ltd
Pune
07.2023 - 09.2023
  • Worked on Business Rules, Client Scripts, UI Policies and UI Actions and Data policies
  • Responsible in building Catalogs, Catalog categories and Record producers and order guides.
  • Worked on Creating the Update set and moving the update set from one instance another instance by using Update Source and Retrieve Update Sets.
  • Building new Service Catalog and various type of catalog items and variables
  • Creating and maintaining workflows and Worked on Notification .

ServiceNow Consultant

ObjectWin Technologies Pvt Ltd
Bangalore
12.2022 - 07.2023
  • Creating and maintaining workflows and Worked on Importing the data into service now through Import sets.
  • Worked on Business Rules, Client Scripts, UI Policies and UI Actions and Data policies
  • Responsible in building Catalogs, Catalog categories and Record producers and order guides.
  • Providing Table level and Field level security by Access Controls based on rules.
  • Worked on Creating the Notification and Ui Actions .
  • Worked on Creating the Update set and moving the update set from one instance another instance.
  • Worked on Dictionary overrides and Transform maps Handling Incidents and Task

ServiceNow Consultant

Ernst & Young LLP
Bangalore
07.2022 - 07.2023
  • Worked on cloning and Upgrade of service now instance.
  • Worked on Creating the Update set and moving the update set from one instance another instance by using Update Source and Retrieve Update Sets
  • Communicating with client, giving the demo to the clients about the requirement
  • Communicating with client, giving the demo to the clients about the requirement.
  • Building new Service Catalog and various type of catalog items and variables.
  • Worked on Dictionary overrides and Transform maps Handling Incidents and Tasks.
  • Worked on Rest Integration Table Api’s.
  • Worked on Item designer to create the catalog items in service now.
  • Worked on Notification Email Scripts.

Associate Consultant

Feature Focus Infotech Pvt Ltd
Bangalore
01.2021 - 12.2021
  • Worked on Agile Methodology to deploy the changes to Production .
  • Defined users, groups and roles and providing access controls.
  • Build reports, Dashboards, and home pages Maintaining and Creating SLA
  • Worked on Importing the data into service now through Import sets
  • . Preparing and scheduling reports for Client.
  • Worked on the configuring the holidays in service now and Data policies.
  • Worked on Business Rules and Client Script
  • Worked on Service Catalogs and worked on Record Producer.
  • Worked on Notifications and Creating and Modifying the workflows.
  • Worked on Creating the Update set and moving the update set from one instance another instance

Business Operations Associate

Accenture Solution Pvt Ltd
Hyderabad
06.2019 - 07.2021
  • Worked Manjor part as Content Reviewer and also worked as a Service now Admin .
  • Worked on users and Groups Creation.
  • worked on Production Support and worked on Update set moving from once instance to another instance thorough Retrieve Update sets.
  • Worked on Creating the Reports and Dashboards.
  • Worked on incidents and Task and Providing the Access to End User .

Education

B Tech - Electrical, Electronics And Communications Engineering

Prakasam Engineering College
Kandukur
04-2015

Skills

  • IT Service Management
  • Vendor Risk Management
  • Rest Integration Table Apis

Certification

· Completed Certified system Administrator

· Completed Ey Bronze and Silver Badges.

· Completed Micro certification – Welcome to Service Now.

Languages

English
First Language
Telugu
Intermediate (B1)
B1
Hindi
Beginner (A1)
A1

Affiliations

  • Likes to Listen Music and Playing Cricket.

Timeline

ServiceNow Consultant

Jeevan Technologies India Pvt Ltd
09.2023 - Current

ServiceNow Consultant

Punch It Technologies Pvt Ltd
07.2023 - 09.2023

ServiceNow Consultant

ObjectWin Technologies Pvt Ltd
12.2022 - 07.2023

ServiceNow Consultant

Ernst & Young LLP
07.2022 - 07.2023

Associate Consultant

Feature Focus Infotech Pvt Ltd
01.2021 - 12.2021

Business Operations Associate

Accenture Solution Pvt Ltd
06.2019 - 07.2021

B Tech - Electrical, Electronics And Communications Engineering

Prakasam Engineering College

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Venkata Ramanjaneya Reddy Naru