Vicky Murli Bhatia
Gandhidham
Summary
Goal-oriented Team Leader experienced in Liner Documentation and customer service. Achieved operational efficiency through proactive problem-solving and system development. Focused on delivering value by fostering strong relationships with customers and motivating teams to meet objectives.
Overview
20
20
years of professional experience
Work History
Branch Manager
SEASTAR GLOBAL SHIPPING AND LOGISTICS LLP(Folk Maritime)
Gandhidham
10.2024 - Current
- Managed daily branch operations and ensured smooth workflow.
- Developed and implemented effective logistics strategies for client satisfaction.
- Oversaw staff performance and provided coaching to enhance skills.
- Coordinated shipping schedules and optimized routes for efficiency.
- Maintained compliance with industry regulations and safety standards.
- Built strong relationships with clients and vendors to facilitate collaboration.
- Analyzed market trends to identify new business opportunities for growth.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Assistant Manager Sales
Cosco Shipping Lines Pvt Ltd
10.2017 - 09.2024
- Successfully achieving the assigned targets
- Developing relationships with customers
- Exploring new markets and customers.
Sr Executive
Apl India Pvt Ltd
Kandla
07.2008 - 09.2017
- Joined Apl [India] Pvt. Ltd - as an Jr Executive Docs & CS
- Promoted as Sr Executive Docs and CS.
- Proactively walking along with experience, ability to create opportunities and hard work, through various departments including finance, Documentation and Customer Support, Network & Operations, sales & Marketing, independent handling branch in absence of branch in charge.
Documentation Jr. Executive
Jeena & Company
Kandla
03.2008 - 06.2008
- Releasing of Bills of Lading
- Filing Import and Export Manifests
- Recording and Maintaining Receivables
- Coordinating with overseas offices
- Looking after operational activities.
- Freight Forwarding
Documentation Executive
Nikki Shipping Services
Kandla
10.2006 - 02.2008
- Releasing of Bills of Lading
- Releasing import delivery order
- Filing Import Manifests in line
- Recording and Maintaining Receivables
- Coordinating with customer for timely submission of SI
- Verify copies, amendments etc.
- Freight Forwarding
Education
B.Com -
Tolani College of Commerce
HSC -
Modern High School
GandhidhamSSC -
Modern High School
GandhidhamSkills
- Branch operations
- Compliance management
- Customer relationship management
- Team leadership
- Effective Communication
- Punctuality and delivery
Belief
There are many challenges in Life that await us but all will be insignificant when compared to possibilities and opportunities.
Timeline
Branch Manager
SEASTAR GLOBAL SHIPPING AND LOGISTICS LLP(Folk Maritime)
10.2024 - Current
Assistant Manager Sales
Cosco Shipping Lines Pvt Ltd
10.2017 - 09.2024
Sr Executive
Apl India Pvt Ltd
07.2008 - 09.2017
Documentation Jr. Executive
Jeena & Company
03.2008 - 06.2008
Documentation Executive
Nikki Shipping Services
10.2006 - 02.2008
B.Com -
Tolani College of Commerce
HSC -
Modern High School
SSC -
Modern High School