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Vidhan Chandra Rai
Associate Vice President - Operations
Varanasi
Summary
Experienced leader with 7+ years of experience in microfinance sector having strong management skills, adept at navigating challenges and driving organizational growth. Proven track record in leading teams and strategic initiatives to achieve business objectives. Skilled in fostering collaboration and delivering results to drive success for the organization. Ready to take on new challenges and contribute to continued success for the company.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Associate Vice President - Operations
Spandana Sphoorty Financial Limited
01.2024 - Current
- Handling operations in the Varanasi area, expanding through Azamgarh, Ghazipur, and Ballia District.
- Maintaining a healthy portfolio of 111 crore in the span of 1.5 years, with over 21 branches and a manpower of 118 people.
- Efficiently managing both weekly and monthly repayment branches, with a combined collection efficiency of 99.43% in the first quarter of the financial year 2025-26.
- Successfully launching and tracking various campaigns on business and collections to boost performance at crucial times.
- Implemented data-driven decision-making practices to inform business strategy and optimize performance metrics across all levels.
- Optimized team performance through effective leadership and staff development programs.
- Trained and guided team members to maintain high productivity and performance metrics.
Divisional Manager - Member service
Bharat Financial Inclusion Limited
03.2020 - 12.2023
- Managed a team of 96 members and administered overall branch profitability while managing a portfolio of 174 crore (Kushinagar area, Gorakhpur).
- Substantial growth in the portfolio outstanding of the Pakur Area from 111 crore to 150 crore in a time span of 2 years.
- Developed high-performing teams through effective recruitment, training, and mentoring programs.
- Enhanced team performance by implementing strategic management plans and setting clear objectives.
- Ensured high repayment efficiency, good center discipline, and center attendance as per company policy.
- Ensured the microfinance portfolio to be quality-driven in all branches of the area.
Relationship Manager - BC Operations
Vedika Credit Capital Limited
04.2018 - 01.2020
- Built and maintained relationships with new and existing funders while providing a high level of expertise.
- Expansion of microenterprise loans (secured and unsecured) in Assam, West Bengal, Uttar Pradesh, Bihar, and Jharkhand.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Achieved goals for microenterprise loans, two-wheelers, and exceeded performance metrics for customer service.
- Continuously ensured training and development of all staff across all levels in three states (Jharkhand, West Bengal, and UP).
- Coordinated efforts between various departments, such as sales, credit assessment, and operations teams, are essential for the smooth delivery of products to customers.
- Maintained proper coordination with business partners to ensure smooth tracking of business, reviewed progress, and provided product training.
Education
PGDM - Finance
Xavier Institute of Social Service
06.2016 - 04.2018
B.com (Hons.) - undefined
Banaras Hindu University
06.2013 - 05.2016
Intermediate - undefined
Sunbeam School Lahartara
High school - undefined
Sunbeam School Lahartara
Skills
- Team handling
- Strategic Business Planning
- Training & Development
- Operations management
- Problem solving
- Critical Thinking
- Stakeholder engagement
- MS Excel
- MS Powerpoint
- MS Word
Interests
Accomplishments
- Attained Top position from state in Vijeta campaign held in September, 2023.
- Substantial growth in portfolio outstanding of Pakur area from 111 crore to 150 Crore in time span of 2 years.
- Attained Top Area Manager award in Chak de Campaign in financial year 2022-23.
- Growth of Micro business loan in Assam, Odisha, West Bengal and UP state and raising it up to 96 Crore outstanding in 1 year
Training
- Attended a two day conference on Management Education for a Sustainable World at XISS Ranchi.
- Attended a seminar conducted by SEBI held at XISS on the topic “How and Where to Invest Safely”.
- Attended a seminar conducted by UNICEF on “Child Rights” at XISS.
- Attended a seminar conducted by ICICI Securities on Share Markets.
Timeline
Associate Vice President - Operations
Spandana Sphoorty Financial Limited
01.2024 - Current
Divisional Manager - Member service
Bharat Financial Inclusion Limited
03.2020 - 12.2023
Relationship Manager - BC Operations
Vedika Credit Capital Limited
04.2018 - 01.2020
PGDM - Finance
Xavier Institute of Social Service
06.2016 - 04.2018
B.com (Hons.) - undefined
Banaras Hindu University
06.2013 - 05.2016
Intermediate - undefined
Sunbeam School Lahartara
High school - undefined
Sunbeam School Lahartara
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