VIDHI GINODIA
WB
Summary
Kolkata, West Bengal, India
ABOUTME
Dedicated associate with 4+ years experience, technically skilled ,Loyal and resourceful professional with the ability to juggle multiple priorities and meet tight deadlines without compromising quality.
Overview
2025
2025
years of professional experience
1
1
Language
Work History
Senior Associate
Tata Consultancy Services Ltd
05.2022 - Current
- Facilitate the rollout between clients and the Utility Bill Management (UBM) Implementation Team.
- Maintain comprehensive reporting information related to client accounts.
- Assist in the development of strategic correspondence for effectively disseminating programs to members.
- Initiate the budget process and maintain communication with clients throughout the setup process.
- Provide exceptional service to clients and partners by responding to inquiries and fulfilling service requests.
Advisor
Concentrix Daksh Services India Private ltd
1 1 - 05.2022
- Generate comprehensive reports for senior management
- Organize and coordinate personnel and operational activities effectively
- Address and resolve customer complaints related to services promptly
- Ensure that all work delivered to customers adheres to company quality standards
- Translate customer-reported issues into actionable work orders for the relevant teams
- Assess and diagnose issues based on customer descriptions
- Develop and communicate standard operating procedures clearly and effectively
Administrative Assistant
Seth Soorajmull Jalan Balika Vidyalaya
11.2019 - 1 1
- Performed a wide variety of admin tasks, including management of all correspondence, travel & event coordination, time sheets and schedule maintenance
- Responsible for the daily operations of a fast-paced corporate office
- Managing all incoming communication, creating client letters arid agreements
- Performed a host of duties including the management of office supplies, facilities, invoice processing and billing
- Provided invaluable support and value enhancement to the office, researching relevant information and presenting results
- Prepared client presentations and reports, maintained client files, compiled relevant documents, and feeding information into internal database, while maintaining accuracy and transparency
- I hereby declare that all the particulars given above are true to the best of my knowledge VIDHIGINODIA
Education
MBA - Human Resources
Amity University
July 2025
Bachelor of Commerce (B.com[H - undefined
T.H.K Jain College, Calcutta University
2019
Certificate - undefined
ISC
XII - undefined
Indian Certificate of Secondary Education - undefined
Rajasthan Vidya Mandir
2016
ICSE - undefined
Rajasthan Vidya Mandir
2014
Skills
- SAP
- MSOffice
- Admin management Creativity communication Resilience
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridTimeline
Senior Associate
Tata Consultancy Services Ltd
05.2022 - Current
Administrative Assistant
Seth Soorajmull Jalan Balika Vidyalaya
11.2019 - 1 1
MBA - Human Resources
Amity University
Bachelor of Commerce (B.com[H - undefined
T.H.K Jain College, Calcutta University
Certificate - undefined
ISC
XII - undefined
Indian Certificate of Secondary Education - undefined
Rajasthan Vidya Mandir
ICSE - undefined
Rajasthan Vidya Mandir
Advisor
Concentrix Daksh Services India Private ltd
1 1 - 05.2022
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