Vidhu Sood
Product and Business Analytical Professional
Vasant Kunj , New Delhi
Summary
Results-driven Product Management professional with almost 5 years of progressive experience in B2B and B2C SaaS product management, analytics and API integrations and overall close to 9 years. Adept at driving user growth, operational efficiency and innovative solutions in fast-paced tech environments. Expert in the entire product lifecycle, from requirements gathering to go-to-market launches, leveraging AI and data analytics to deliver outstanding business impact. Recognized for strong communication, strategic vision and leadership in cross-functional teams.
Overview
10
10
years of professional experience
21
21
years of post-secondary education
Work History
Business Analyst - External Integrations
Bima Sugam India Federation
Mumbai, Maharashtra
08.2025 - Current
-Leading integration requirement analysis for multiple insurer APIs and communication gateways (SMS/Email), enabling faster
partner onboarding and reducing integration turnaround time by ~25%.
-Collaborating cross-functionally with operations, customer experience, sales and growth teams to drive business impact.
-Monitoring crash analytics and platform performance metrics, partnering with developers to identify root causes
Product Manager
Zopper
Noida, Uttar Pradesh
08.2022 - 06.2025
-Leveraged LLMs and automation to streamline workflows, personalize user experiences, and reduce manual operational effort
across key product journeys.
-Led product strategy, roadmap planning and integrated 100+ APIs, tripling daily agent activity and boosting user
engagement.
-Delivered full lifecycle management for 10+ modules, accelerating time-to-market by 27%.
-Authored key product documents and wireframes, reducing design-to-development handoff times by 32%.
-Drove conversion growth through A/B testing of insurance product pricing, improving conversion by 12%.
-Achieved rapid resolution for 93% of critical business cases within two agile sprints.
Key Projects
-Launched insurance aggregator platform, scaling to 1,000+ policies daily and increasing revenue 60%.
-Developed and launched POSP onboarding systems, reducing onboarding time by 40%.
-Improved API error classification, raising average quotes per request to ~9.8 and doubling conversion rates.
-Built GenAI-powered policy recommendation engine,AI chatbot and dynamic pricing model for enhanced cross-sell.
-Designed AI-powered SaaS solution for automated revenue reconciliation, enabling distributors to recover ₹500 Cr and shrink
manual errors by 87% across major banks.
Associate Product Manager,
IFFCO TOKIO GENERAL INSURANCE COMPANY LIMITED
Gurugram, Haryana
10.2018 - 01.2022
-Supported business analyst teams with SQL-based data modeling and dashboarding using Tableau.
-Enabled business insights through advanced visualizations and MySQL data integration for operational scalability.
-Partnered with product managers, designers and engineering teams on feature rollout and impact analysis.
-Advanced from Product analyst to Associate Product Manager with recognition of cross-functional impact and strategic
product thinking within 1.5 years
Associate Product Analyst
PR PROFESSIONALS
Gurugram, Haryana
08.2017 - 07.2018
-Profiled media data and user behaviors to inform product marketing and growth strategies, and supported product launches.
Junior Product Analyst
SKYLINE TECHNOLOGIES TRUST
Mumbai, Maharashtra
08.2016 - 07.2017
-Conducted user profiling, data analysis and collaborated in product discovery and requirements for V AS businesses.
Education
MBA - IT And Project Management
School of Online Education
Pune 07.2021 - 12.2023
Bachelor's of Technology - Computer Science And Engineering
Jaypee Institute of Information Technology
Sector 62 , Noida , Uttar Pradesh 07.2012 - 06.2016
Central Board of Secondary Education -
DELHI PUBLIC SCHOOL VASANT KUNJ
02.1997 - 05.2011
Skills
Product Strategy, Roadmapping, Development and Management
MySQL and Data analytics
MS Excel
Google Analytics and Tableau
Jira and Confluence
User and Market research(Claude, ChatGPT)
Understanding of LLM workflows and Conversational AI
REST API Integration
Figma Design
Accomplishments
- Completed AWS Architect Solution Course NASSCOM certified ( September 2021-January 2022).
- Completed A2 DELF Certification in French Foreign language (Oct 2019).
- Represented Delhi State in Basket Ball Sport and elected to Deputy Director for Public Relations in Graduation.
Timeline
Business Analyst - External Integrations
Bima Sugam India Federation
08.2025 - Current
Product Manager
Zopper
08.2022 - 06.2025
MBA - IT And Project Management
School of Online Education
07.2021 - 12.2023
Associate Product Manager,
IFFCO TOKIO GENERAL INSURANCE COMPANY LIMITED
10.2018 - 01.2022
Associate Product Analyst
PR PROFESSIONALS
08.2017 - 07.2018
Junior Product Analyst
SKYLINE TECHNOLOGIES TRUST
08.2016 - 07.2017
Bachelor's of Technology - Computer Science And Engineering
Jaypee Institute of Information Technology
07.2012 - 06.2016
Central Board of Secondary Education -
DELHI PUBLIC SCHOOL VASANT KUNJ
02.1997 - 05.2011