VIDHYA NAIR
Mumbai
Summary
Experienced administrative professional with a track record of enhancing operational efficiency and reducing costs through strategic vendor management and process optimization. Demonstrates exceptional leadership skills by effectively managing diverse teams and coordinating complex office functions to support organizational objectives
Overview
19
19
years of professional experience
1
1
Certification
Work History
Asst Admin Manager
Reliance
12.2025 - Current
- Manage multiple pantry operations by implementing structured tracking mechanisms.
- Identified and executed cost optimisation initiatives to control pantry expenses.
- Created and implemented Standard Operating Procedures (SOPs) and checklists for pantries.
- Raised and managed Material Requisitions (MR) and Purchase Requisitions in SAP.
- Identified operational gaps and implemented process improvement actions.
- Assisted in the implementation of ISO 14001 and ISO 50001.
Assistant Manager
Client:Tata International, Payroll-Innov
06.2023 - 12.2025
- Directed end-to-end facility operations for a 24,000+ sq ft. ft. Corporate office, ensuring seamless workplace functionality.
- Orchestrated management of multiple vendors across integrated facility services, including housekeeping, security, cafeteria, transport, and technical maintenance.
- Delivered 10–18% cost optimisation through commercial negotiations, vendor rationalisation, and performance governance.
- Oversee and manage the end-to-end contract lifecycle, including drafting, reviewing, renewing, and documenting.
- Administered annual operating budgets of ₹3–4 crore, achieving 10–12% cost efficiencies without compromising service quality.
- Streamlined procurement lifecycle (RFQs, evaluations, PO processing), improving turnaround time by 15–20%.
- Ensured full adherence to statutory, regulatory, and organisational compliance frameworks, maintaining audit readiness at all times.
- Strengthened workplace safety culture through proactive risk assessments, and compliance enforcement.
- Delivered comprehensive MIS dashboards and analytical reports to senior leadership, enabling informed decision-making and budget optimisation.
- Administered monthly billing cycles with a financial throughput of ₹2–3 crore, ensuring accuracy, compliance, and timely reconciliation.
- Played a key role in annual budgeting, cost forecasting, and financial planning discussions.
Administration Executive
Reevoy India Pvt ltd
06.2022 - 06.2023
- Experienced administrative professional with a strong background in managing day-to-day office operations, ensuring seamless functioning across multi-location offices.
- Proven expertise in handling procurement, inventory management, travel coordination, and event planning.
- Skilled in compiling and analyzing reports, verifying invoices for timely payments, and streamlining administrative processes through the development of comprehensive SOPs.
- Adept at organizing onboarding programs, managing documentation, and fostering a positive work environment through effective coordination and employee engagement initiatives.
Asst Admin Manager
Cushman & Wakefield
09.2018 - 06.2022
- Managed the facility help desk, ensuring timely responses to employee inquiries and achieving high satisfaction ratings through regular surveys.
- Coordinated guest house and meeting room bookings, facilitating seamless arrangements for employees and visitors.
- Administered corporate mobile services for a workforce of 500 employees, handling device provisioning, plan management, and monthly billing reconciliation.
- Organized onboarding essentials for new hires, including ID cards, access cards, and welcome kits, ensuring a smooth integration process.
- Executed employee health initiatives, such as organizing vaccination camps during the COVID-19 pandemic.
- Prepared monthly Management Information System (MIS) reports, providing insights into operational metrics and facilitating informed decision-making.
Front Office Executive
Target Publications
01.2016 - 06.2018
- Maintained front office operations, ensuring a professional and welcoming environment, and facilitated communication between departments by coordinating with Heads of Departments (HODs).
- Handled financial transactions, including petty cash management, cheque processing.
- Managed contractor workforce operations, attendance tracking and salary disbursements.
- Led comprehensive recruitment processes, encompassing candidate sourcing, interview coordination, and onboarding.
Front office Team Leader
St Regis
05.2012 - 05.2015
- Contributed to the pre-opening phase of the hotel, playing a pivotal role in establishing front office operations and setting service standards.
- Monitored inventory levels and tracked equipment usage to maintain operational efficiency and resource availability.
- Managed guest feedback and complaints, successfully increasing positive reviews and repeat guest referrals.
- Trained and developed front office staff on customer service best practices, reservation systems, and conflict resolution techniques.
- Managed room reservations across multiple platforms, including Goibibo, Agoda, and Booking.com, ensuring optimal occupancy and seamless coordination with travel partners.
Front Office Executive
Oberoi Hotels and Resorts
05.2007 - 05.2012
- Managed guest communications, including handling incoming calls, messages, and scheduling wake-up calls, ensuring timely and courteous service to enhance guest satisfaction.
- Coordinated interdepartmental communications, facilitating seamless collaboration between departments to address guest needs and operational requirements.
- Cross trained for room reservations, oversaw managing booking processes.
Education
B.A - Economics
Mumbai University
Mumbai, India01.2006
12th - English
Maharashtra, India01.2003
10th - English
Maharashtra, India01.2001
Skills
- Interpersonal Skills
- Management Skills
- Office Administration
- Leadership Skills
- Process Improvement
Certification
MS Office
Languages
English
Hindi
Marathi
Timeline
Asst Admin Manager
Reliance
12.2025 - Current
Assistant Manager
Client:Tata International, Payroll-Innov
06.2023 - 12.2025
Administration Executive
Reevoy India Pvt ltd
06.2022 - 06.2023
Asst Admin Manager
Cushman & Wakefield
09.2018 - 06.2022
Front Office Executive
Target Publications
01.2016 - 06.2018
Front office Team Leader
St Regis
05.2012 - 05.2015
Front Office Executive
Oberoi Hotels and Resorts
05.2007 - 05.2012
B.A - Economics
Mumbai University