Vidush Singh
Noida
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Hotel Operations Trainee
The Indian Hotels Company Limited (IHCL)
07.2023 - 02.2024
- - Guest Experience Management: Delivered exceptional service by managing check-ins, check-outs, and reservations, ensuring a seamless and memorable stay for all guests
- - Customer Relations: Addressed guest inquiries, special requests, and complaints with professionalism, ensuring satisfaction and adherence to IHCL brand values
- - Sales & Marketing
- - Client Relationship Management: Building and maintaining strong relationships with potential and existing clients through personalized service
- - Event Planning involves managing catering details, vendor selection, and essential permits to meet client requirements and brand standards
- - Financial & Documentation Management: Handling contracts, invoices, and payments while maintaining transparency and proper documentation
Industrial Training
Taj Falaknuma Palace, Hyderabad
12.2021 - 04.2022
- - Completed training in all the4 core departments with exposure to Sales & Marketing
Marketing Intern
Swing Trade Pros, Indiana Ave. Chicago
02.2021 - 10.2021
- - Changed the organization’s web-based presence, supporting YouTube, Instagram, and Twitter commitment through essential substance creation and curation
- - Elevated the company’s social media followers from a humble800 count to a stunning3,800 within a4-month period, showing dedication to brand expansion Managed and handled customer database through Data-Entry, Ensuring efficiency in operations and easier re-targeting customers for lead generation
- - Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives
- - Enhanced social media engagement through regular posting and audience interaction
Education
Bachelor's degree - Hotel Management
Institute of Hotel Management Lucknow
12.2023
Commerce
Delhi Public School Noida
12.2020
Skills
- Operational efficiency
- Coaching and mentoring
- Environmental awareness
- Human relations
- Content management expertise
LANGUAGES
English, German, Hindi
Timeline
Hotel Operations Trainee
The Indian Hotels Company Limited (IHCL)
07.2023 - 02.2024
Industrial Training
Taj Falaknuma Palace, Hyderabad
12.2021 - 04.2022
Marketing Intern
Swing Trade Pros, Indiana Ave. Chicago
02.2021 - 10.2021
Bachelor's degree - Hotel Management
Institute of Hotel Management Lucknow
Commerce
Delhi Public School Noida