Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Vignesh E

Vignesh E

Chennai

Summary

Results-driven Product Support Engineer with expertise in Python, Java, and MySQL. Proven ability to streamline operations and enhance system reliability through effective technical support and automation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Product Support Engineer

Prudent AI
Chennai
06.2022 - Current
  • Developed and documented configuration procedures to streamline operations and improve efficiency.
  • Analyzed configuration issues and provided solutions to enhance system reliability.
  • Provided technical support to troubleshoot configuration issues on various platforms.
  • Maintained system configurations and documented changes in accordance with established standards.
  • Created scripts for automating the deployment of software applications across different environments.
  • Utilized Python to handle debugging and automation scripting tasks.
  • Designed and delivered mission-critical infrastructure to maintain consistent availability and performance.

Associate

Wipro BPO
Chennai
09.2019 - 04.2021
  • Increased customer fulfillment by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Analyzed customer data to identify trends and anticipate customer needs.

Education

Bachelor of Computer Applications - Computer Programming

SRM Institute of Science And Technology
Kattankulathur, India
05.2018

Skills

  • Python and Java
  • Jira and Git
  • MySQL database management
  • Linux and Ubuntu
  • Microsoft Office suite
  • Product testing and evaluation

Certification

Trade Apprentice (Accountant), Indian Oil Corporation Ltd (IOCL) — [03/2021] – [03/2022]

  • Assisted in accounting and financial reporting using SAP ERP .
  • Created and maintained new customer master entries in SAP, ensuring accuracy of financial and compliance details.

Languages

Tamil
First Language
English
Intermediate (B1)
B1

Timeline

Product Support Engineer

Prudent AI
06.2022 - Current

Associate

Wipro BPO
09.2019 - 04.2021

Bachelor of Computer Applications - Computer Programming

SRM Institute of Science And Technology

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Vignesh E