Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
VIJAY CHAUDHARY

VIJAY CHAUDHARY

Summary

PROFILE SUMMARY Currently associated with ICICI LOMBARD GENERAL INSURANCE as Operations Manager – Banking Operations (Digital Transaction,Onboarding & Integrations) Combined experience of Banking and financial services products from previous two organization (TATA AIA (HDFC Branch Banking) & Edelweiss Financial services as (Personal wealth manager) Management Experience in account servicing role for major partner at HDFC Standard Life Insurance An impressive communicator with excellent interpersonal skills, resilient, Self-motivated & high level of energy.

Overview

1
1
year of professional experience

Work History

Channel Partner

  • Management
  • Drive quality execution of processes by influencing and working with the internal stake holders including operations, legal, accounts, compliance, claims etc
  • Partner engagement and arrange training at partner locations
  • APIs and Automation for smooth and hassel free claims settlement and centralize the process
  • Presentation of data trend as per the team requirement & Co-ordination with partner’s centralized team for queries and solution
  • MIS automation and analytical report for channel partner and HDFC sales team as per the TAT
  • Create and Managing management reports

Operations Manager

American Express
05.2019
  • I oversee the smooth operation of major payment gateway platforms such as Razorpay, CC Avenue, Billdesk, and,
  • Liaise with internal team & Partner for flawless execution of projects
  • Open Banking integration to Provide PIS (Payment initiation Services) and AIS (Account Information Services)
  • Provide suitable payment gateway options for new or existing businesses, based on specific requirements
  • Various payment methods through PGs and employing smarter channels to enhance user experience
  • Responsible for payment reconciliation across multiple payment gateways, as well as managing integration with new payment gateway, Additionally, responsible for automating the payment portal APIs with internal applications to improve efficiency for all parties involved in the transaction
  • Currently, I am overseeing various projects such as Juspay, Freecharge, Pinelabs, and Razorpay Optimizer
  • Support ESG process improvement activities ESG advisory implementation (e.g
  • Enhanced client experience, alignment of CIO view to product offering, etc)
  • Monthly Reconciliation of all PGs accounts (MSFs, Refund & Chargebacks )

Corporate Account Manager

HDFC Bank
09.2018 - 05.2019
  • Branch Banking under open architecture
  • Working jointly with the Branch Manager on Business Implementation plan, Driving and motivating the branch staff along with Bank RM and providing support for logging in business sourced
  • Seek commitment towards achievement of business through financial (Terms/Traditional /Market linked) products
  • Servicing the mapped book customers as per their requirements, managing and increasing their portfolio size

Personal Wealth Manager

12.2017 - 08.2018
  • Consult with clients to determine financial needs and goals & develop growth plans
  • Promptly resolve clients related issues and answer financial product related queries
  • Recommending best financial product to clients & offer detailed, research-based advice on strategies according to clients’ needs
  • Monitored markets and adjusted clients plan as needed with Equity, Debt or Derivatives products
  • Keep abreast of personal and financial life changes for clients and maintained productive open relationship to facilitate continued revenue growth

Education

PGDFM - undefined

K.C. College of Management studies (HNSC)

B.Com - undefined

Byramjee JeeJeebhoy college of Commerce

HSC - undefined

Lilavati laljiDayal college of Commerce

SSC - undefined

Our Lady of Dolors High School

CERTIFICATION & LICENSES Certification - NISM-Series-VIII: Equity Derivatives Certification- Windows-xp, Ms-office, tally 9, C - undefined

Skills

Management of financial servicesundefined

Additional Information

  • NOTEWORTHY ACHIEVEMENTS , At Organizational Level HDFC LIFE - Played a pivotal role in setting up the process for Claims (L&T Finance Limited & Other NBFCs, MFIs) ICICI LOMBARD - Automation of payment gateway as per business needs and requirement to expedite real time settlement & Hosted the RNR for the year 2023 – Cardon Hilton Pune - Annual Meet 2023.

Timeline

Operations Manager

American Express
05.2019

Corporate Account Manager

HDFC Bank
09.2018 - 05.2019

Personal Wealth Manager

12.2017 - 08.2018

Channel Partner

PGDFM - undefined

K.C. College of Management studies (HNSC)

B.Com - undefined

Byramjee JeeJeebhoy college of Commerce

HSC - undefined

Lilavati laljiDayal college of Commerce

SSC - undefined

Our Lady of Dolors High School

CERTIFICATION & LICENSES Certification - NISM-Series-VIII: Equity Derivatives Certification- Windows-xp, Ms-office, tally 9, C - undefined

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VIJAY CHAUDHARY