Summary
Overview
Work History
Education
Skills
Current Employer
Previous Employers
Academics
Passport No
Occupational Contour
Personal Information
Languages
Disclaimer
Languages
Affiliations
Timeline
Generic

Vijay Kumar

Noida

Summary

CAREER OBJECTIVE

A seasoned technocrat for around 21+ years of rich and insightful experience in telecom industry and automation, project management, installation & testing, network management, quality assurance, team supervision. Distinction in imparting training to the employees to enhance operational efficiency. Stupendous communication skills, honed with the ability to liase with all the levels of management. Possess excellent analytical problem solving & organizational abilities. Extensive experience in project planning and management, budgeting, contract management, co-ordination, resource planning.

Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.

Overview

5
5
years of professional experience

Work History

Deputy Manager of Operations

RELIANCE COMMUNICATIONS
Hyderabad (A.P)
02.2006 - 07.2011
  • Spearhead and monitor the alarms of Switch (AXE-10).soft switch (NGN) assisted by a team including 12 Engineers reporting directly and 30 Engineers reporting indirectly across 8 states of South and North-East India
  • Made accountable for Centralized Alarm Monitoring of Network, analyzing the alarms, fault diagnosis and rectification of faults
  • Also Handling Lucent NGN Soft Switches (includes 23 Media Gateway Switches/3 Media Gateway controller Switches/3 Signaling Gateway Switches for South East region)
  • Bestowed with the responsibility of maintaining low MTTR (Mean Time to Repair) of faults for whole of Southern States of India
  • Management of Exchange data i.e., Defining and changing of all type of Exchange related data like B-Number analysis Table, Route parameters, Forwarding analysis, Access Baring data, Charging analysis, Routing Case Tables etc
  • As & when required
  • Attending major hardware/software faults and correcting them in coordination with TAC/Vendor team
  • ISUP tracing of different routes for troubleshooting & rectify drawbacks
  • Expansion and definition of new Hardware in Switch
  • Conducting planned events viz Lifeline tests, for checking the response of the system
  • POI testing with BSNL and other private operators for Basic, NLD and ILD services
  • Engaging in maintenance of Hardware and Daily Fault Diagnosis and Trouble Shooting and Escalations and co-ordination for Emergencies and Critical Problems.
  • Managed daily workflow of the Operations department by assigning tasks appropriately.
  • Facilitated training sessions for new staff members on relevant operational topics.
  • Identified areas for process improvement and developed action plans accordingly.
  • Resolved escalated customer service issues in a timely manner.
  • Led cross-functional teams to achieve business goals.

Automation Architect

ERICSSON GLOBAL SERVICES INDIA LTD
  • Preparing HLDs (based on MOP received) for the automation request, steering end-to-end deployment and delivery of the automation
  • Understanding of the tools and building an ecosystem to support customer with his requirements to deliver
  • Profile consists of implementing the core alarm trouble shooting procedures in writing/developing automation logic for day-to-day network operations
  • A part global automation team working in Sweden, Poland, Mexico and Romania
  • Team works to automate the alarms coming from every domain in the network
  • Leading as a domain expert, to advise and educate programmers about the Core network and provide understanding of network and the alarms coming from the network elements
  • At present working as an Automation architect for automation project for Orange-France (following the Olympics event)
  • Have been a part of numerous automation projects delivered end-to-end, which helps the customer to optimize their network and maintain their services with least workforce by reducing the man hours
  • Automation designing done for 2G/3G/4G/5G technology alarms being generated
  • Involved in starting from requirement discussion to planning and designing the automation logic using in-house automation tools and delivery with sign-off from the customer.

NSS Lead /Sr. Engineer

ERICSSON GLOBAL SERVICES INDIA LTD
Noida
  • Heading a team of 11 Fault management engineers
  • Preparing and managing reports and trackers
  • Direct interaction with higher management and customer
  • Maintaining a proper balance between the resources and workload
  • Providing regular sessions and knowledge sharing to team members
  • Member of Core Transition team, formed to take MS handover of Reliance Communication
  • An active involvement in annual meetings with customers and report analysis
  • Network roll-out, Subscriber handling, Routing database, Fault management
  • Quick troubleshooting of network faults and reconfiguration, providing solution within SLA
  • Diagnosis tests carried out for resolving the issues in AXE Switches
  • Performing regular Node audits and AT for R14.1 Blade cluster
  • Engaging in maintenance of Hardware and Daily Fault Diagnosis and Trouble Shooting and Escalations and co-ordination for Emergencies and Critical Problems.

Senior Engineer (Team Leader)

SERVEL IND PVT. LTD
New Delhi
  • Managing a team responsible for Implementation and testing
  • Implementation of LUCENT 5ESS CDMA Exchange, Includes Maintenance, Quality Audit and customer Acceptance
  • Responsible for Handling Project of Installing Ericsson AXE10/AXE810 Platform Switches for Leading TelCos across the Country
  • Expansion of Existing Nodes (MSC,HLR & RBSCs)
  • Knowledge of HLR administration (Definition & Modification of subscriber parameters)
  • Troubleshooting & rectification of alarms due to various issues in MSC
  • Active Involvement with Ericsson Team in Testing and Acceptance of Nodes until made on-air
  • Provided necessary on the field as well as off the field technical Support on behalf of Ericsson
  • Service and support operations such as planning, Training and day-to-day maintenance activities along with leading the team
  • Project Done across India for Reliance Infocomm, Bharti Cellular Ltd., Idea Cellular Ltd., Hutchison Max Tel
  • Ltd and B.S.N.L
  • Having good Knowledge of GSM Network Topology and Basic Architecture.

Education

3 Yrs Diploma in ECE -

BSF Institue of Technology
Bengaluru
06-2002

High School Diploma -

Kendriya Vidyalaya
Sriganganagar
06-1999

High School Diploma -

Kendriya Vidyalaya
Srinagar
06-1997

Skills

  • Network design
  • Educating customers
  • Automation ecosystem and platform implementation
  • Customer meeting and delivery timeline handshake

Current Employer

ERICSSON GLOBAL SERVICES INDIA LTD, Automation Architect, 01/12/15, Preparing HLDs (based on MOP received) for the automation request, steering end-to-end deployment and delivery of the automation. Understanding of the tools and building an ecosystem to support customer with his requirements to deliver. Profile consists of implementing the core alarm trouble shooting procedures in writing/developing automation logic for day-to-day network operations. A part global automation team working in Sweden, Poland, Mexico and Romania. Team works to automate the alarms coming from every domain in the network. Leading as a domain expert, to advise and educate programmers about the Core network and provide understanding of network and the alarms coming from the network elements. At present working as an Automation architect for automation project for Orange-France (following the Olympics event). Have been a part of numerous automation projects delivered end-to-end, which helps the customer to optimize their network and maintain their services with least workforce by reducing the man hours. Automation designing done for 2G/3G/4G/5G technology alarms being generated. Involved in starting from requirement discussion to planning and designing the automation logic using in-house automation tools and delivery with sign-off from the customer.

Previous Employers

  • ERICSSON GLOBAL SERVICES INDIA LTD, NSS Lead /Sr. Engineer, 08/11/13, 08/13/13, Noida, Heading a team of 11 Fault management engineers. Preparing and managing reports and trackers. Direct interaction with higher management and customer. Maintaining a proper balance between the resources and workload. Providing regular sessions and knowledge sharing to team members. Member of Core Transition team, formed to take MS handover of Reliance Communication. An active involvement in annual meetings with customers and report analysis. Network roll-out, Subscriber handling, Routing database, Fault management. Quick troubleshooting of network faults and reconfiguration, providing solution within SLA. Diagnosis tests carried out for resolving the issues in AXE Switches. Performing regular Node audits and AT for R14.1 Blade cluster. Engaging in maintenance of Hardware and Daily Fault Diagnosis and Trouble Shooting and Escalations and co-ordination for Emergencies and Critical Problems.
  • RELIANCE COMMUNICATIONS, Switch Lead, 02/06/06, 07/11/11, Hyderabad, A.P, Spearhead and monitor the alarms of Switch (AXE-10).soft switch (NGN) assisted by a team including 12 Engineers reporting directly and 30 Engineers reporting indirectly across 8 states of South and North-East India. Made accountable for Centralized Alarm Monitoring of Network, analyzing the alarms, fault diagnosis and rectification of faults. Also Handling Lucent NGN Soft Switches (includes 23 Media Gateway Switches/3 Media Gateway controller Switches/3 Signaling Gateway Switches for South East region). Bestowed with the responsibility of maintaining low MTTR (Mean Time to Repair) of faults for whole of Southern States of India. Management of Exchange data i.e., Defining and changing of all type of Exchange related data like B-Number analysis Table, Route parameters, Forwarding analysis, Access Baring data, Charging analysis, Routing Case Tables etc. as & when required. Attending major hardware/software faults and correcting them in coordination with TAC/Vendor team. ISUP tracing of different routes for troubleshooting & rectify drawbacks. Expansion and definition of new Hardware in Switch. Conducting planned events viz Lifeline tests, for checking the response of the system. POI testing with BSNL and other private operators for Basic, NLD and ILD services. Engaging in maintenance of Hardware and Daily Fault Diagnosis and Trouble Shooting and Escalations and co-ordination for Emergencies and Critical Problems.
  • SERVEL IND PVT. LTD, Senior Engineer (Team Leader), 07/02/02, 02/06/06, New Delhi, Managing a team responsible for Implementation and testing. Implementation of LUCENT 5ESS CDMA Exchange, Includes Maintenance, Quality Audit and customer Acceptance. Responsible for Handling Project of Installing Ericsson AXE10/AXE810 Platform Switches for Leading TelCos across the Country. Expansion of Existing Nodes (MSC,HLR & RBSCs). Knowledge of HLR administration (Definition & Modification of subscriber parameters). Troubleshooting & rectification of alarms due to various issues in MSC. Active Involvement with Ericsson Team in Testing and Acceptance of Nodes until made on-air. Provided necessary on the field as well as off the field technical Support on behalf of Ericsson. Service and support operations such as planning, Training and day-to-day maintenance activities along with leading the team. Project Done across India for Reliance Infocomm, Bharti Cellular Ltd., Idea Cellular Ltd., Hutchison Max Tel. Ltd and B.S.N.L. Having good Knowledge of GSM Network Topology and Basic Architecture.

Academics

ACADEMICS

Passport No

J5473315

Occupational Contour

OCUPATIONAL CONTOUR

Personal Information

  • Father's Name: Shri Vinod Singh Rajawat
  • Date of Birth: 04/01/80
  • Nationality: Indian
  • Marital Status: Married

Languages

English and Hindi

Disclaimer

Declaration: I hereby declare that the information furnished above is true to the best of my knowledge.

Languages

Hindi
First Language
English
Advanced (C1)
C1

Affiliations

  • Love Travelling
  • An enthusiast Photographer
  • Like meeting new peoples
  • A passionate comic book collector

Timeline

Deputy Manager of Operations

RELIANCE COMMUNICATIONS
02.2006 - 07.2011

Automation Architect

ERICSSON GLOBAL SERVICES INDIA LTD

NSS Lead /Sr. Engineer

ERICSSON GLOBAL SERVICES INDIA LTD

Senior Engineer (Team Leader)

SERVEL IND PVT. LTD

3 Yrs Diploma in ECE -

BSF Institue of Technology

High School Diploma -

Kendriya Vidyalaya

High School Diploma -

Kendriya Vidyalaya
Vijay Kumar