VIJAY KUMAR M
SALES HEAD
Chennai
Summary
Knowledgeable sales with solid background in leading business operations, driving strategic initiatives, and managing cross-functional teams. Consistently delivered impactful improvements in organizational efficiency and market positioning. Demonstrated expertise in strategic planning and financial oversight.
Experienced with strategic planning, financial oversight, and team leadership. Utilizes these skills to drive organizational growth and improve operational efficiency. Track record of enhancing market positioning and fostering collaborative environments.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Buisness Head
Bliss Holidays & Resorts
05.2025 - Current
- Set and monitored annual budgets for departments and entire business.
- Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
- Built and strengthened relationships with industry partners to drive growth.
- Increased revenue by developing and implementing strategic sales initiatives.
- Safeguarded sensitive customer information, maintaining strict adherence to industry compliance standards within the CRM system architecture.
- Bolstered customer retention efforts, creating targeted engagement strategies based on customers'' behavioral patterns observed in the CRM platform''s analytics suite.
- Empowered account managers with advanced reporting features that allowed them to make informed decisions about their portfolios using real-time data from the integrated analytics suite within their respective CRMs.
Sales Manager
Queenbee Holidays Pvt Ltd
02.2023 - 04.2025
- Delivered extensive training sessions for sales team, strengthening product understanding and sales strategies.
- Constructed detailed reports on sales trends, revenue generation, and market penetration for senior management evaluation.
- Supervised after-sales support activities, maintaining exceptional customer satisfaction and fostering repeat business.
- Sales backend service for team members.
- Motivated team members using constructive approaches
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sr Sales Executive
Coastal Grand Holidays Pvt Ltd
03.2021 - 02.2023
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Marketing Manger
Apex India Pvt Ltd
09.2018 - 01.2021
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
Executive Engineer
ZMaps Pvt Ltd
06.2016 - 01.2018
- Enhanced team collaboration by integrating AutoCAD with cloud-based storage, facilitating remote access to project files.
- Liaised with clients to gather requirements and provided technical advice on design feasibility.
- Managed project documentation, including technical drawings and specifications, to maintain quality standards.
Education
BCom - Computer Application
Madras University
Chennai, India 04.2001 -
Diploma - Civil Engineering
Sri Ram Polytechnic College
Chennai 04.2001 -
Skills
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Interests
Story Writing, Gaming, Songs, Sports
Software
Auto cad
Tally
Microstation
AI/ML
Timeline
Buisness Head
Bliss Holidays & Resorts
05.2025 - Current
Sales Manager
Queenbee Holidays Pvt Ltd
02.2023 - 04.2025
Sr Sales Executive
Coastal Grand Holidays Pvt Ltd
03.2021 - 02.2023
Marketing Manger
Apex India Pvt Ltd
09.2018 - 01.2021
Executive Engineer
ZMaps Pvt Ltd
06.2016 - 01.2018
BCom - Computer Application
Madras University
04.2001 -
Diploma - Civil Engineering
Sri Ram Polytechnic College
04.2001 -