Vijay Kumar Singh
Bangalore
Summary
To work with an organization of repute that provides opportunities for learning & growth for recurring development to reach the zenith.
I have an experience of around 30+ years in various industries including Pharmaceuticals (Clinical Data Management), Business Process Outsourcing (Clinical Data Management), Mining, and Sanitary ware. I have developed knowledge and skills, which include an in-depth understanding of business processes structured methodologies, and strong leadership. My perseverance and thrive to exceed expectations at every given task have been the primary reason for rapid but structured progression. My principal field of expertise is leading a team, and my varied experience of 28+ years has helped me in understanding complex systems and user requirements, leveraging existing systems, recruiting and innovating solutions Experienced Senior Manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained over [Number] years of [Area] experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager
Novo Nordisk Service Centre India Private Limited
11.2010 - Current
- Worked as a Senior Manager (Head of Department) and member of management team of Clinical Data Management at Novo Nordisk since November of 2010
- Main Job responsibilities include overseeing the entire clinical data management tasks for one of the therapy areas of Novo Nordisk
- Heading a team of 25 employees
- Also involved heavily in budgeting, resourcing, training, performance feedback & hiring of employees
- Have been travelling extensively for project & business meetings across the world.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Directed cross-functional teams in developing innovative solutions to complex problems.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
- Developed and led process improvements to optimize operations and reduce costs.
- Used data and analytics to diagnose trends and link to business performance outcomes.
- Partnered with IT to design, develop and implement technology-based solutions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Clinical Data Project Leader
Accenture
Bangalore
01.2004 - 11.2010
- Worked as Clinical Data Project Leader (CDPL) Since Feb’09 to Nov’2010 at Accenture Pharmaceutical Services Private Limited, Bangalore for “Wyeth Pharmaceuticals” as client
- Worked as Team Leader since Nov’06 along with my CDPL role
- Data Validation Associate at Accenture Services Private Limited from Jan’2004 until Oct’2006.
Electronic Data Processer Officer
Sandur Udyog Private Limited
- 04.1999
- This was Mining Company in Bellary District and my job included maintaining their inventory of spare parts along with the software maintenance in Clipper as well as to maintain the company’s payroll, Billing and Accounts.
Electronic Data Processing Assistant
Hindustan Sanitary Ware Private Limited
- 05.1994
- My main role here was to maintain the billing and inventory of the sanitaryware stocks for the Hindware products
- This was done in COBOL and I also used to maintain the software for any updates or changes required.
Senior Manager
Novo Nordisk Service Centre India Private Limited
03.2023
- Current working as Senior Manager in the new created VP area called Data Management & Centralized Data Review, heading team 1
- Main Job responsibilities include all data review and cleaning activities assigned to Clinical Trial Data Managers across all therapeutic areas
- Driving continuous improvement to the data review and cleaning process by implementing and supporting risk-based data management processes
- Using of new tools and technologies and creating visualizations thus ensuring newer ways of data review and cleaning
- Support strategy for digitization, automation, simplification and publish automated status in line with data management strategy.
Medical Transcriptionist and Quality Analyst
Heartland Transcription Services Private Limited
- My job initially included transcribing the voice files giving greater than 98% accuracy and later most part into proofing and quality checks of the files transcribed by the Transcriptionists
- And at times, transcribing of the stat jobs, in order to maintain the turnaround time, thus ensuring the new accounts for the company to achieve the SLA
- Since I was recognized as one of the most quality-oriented QA analysts, I was given the responsibility of directly uploading the jobs to the Vendor with the required quality
- I was responsible for the quality of a group of 4 transcriptionists, thereby maintaining the adequate quality and productivity
- Handling all the issues related to the day-to-day activities of the employees.
Medical Transcriptionist
Raj Scribes Private Limited
- My job was to transcribe the voice files and with the required quality of greater than 98%.
Trainee
Maini Materials Movements Private Limited
- This was my first job, and I was just the Trainee and doing all the maintenance work of their EDP Department.
Education
Commerce Graduate -
Osmania University
01.1990
Skills
- Never-say-die attitude and willingness to take up challenging jobs
- Quick learner
- Effective organizational and time management skill
- Sense of responsibility
- Highly inquisitive
- Team Player
- Strong leadership abilities
- Approachable
- Good persuasive and listening skills
- Post-graduate diploma in Computer Application & Programming Course from International School of Computer Technology – 1991, Bangalore
- Strategic Planning
- Data Analytics
- Talent Development
- Budget Oversight
- Resource Allocation
- Cross-Functional Communication
- Operations Management
- Cross-functional team leadership
- Data-driven decision-making
- Organizational improvement
- Employee Development
- Budget Management
- Process Improvement
- Continuous Improvement
- Written Communication
- Negotiation and Conflict Resolution
- Hiring and Training
- Effective Communication
- Positive Attitude
- Analytical Skills
- Team building
- Goal Setting
Certification
Certified Medical Transcriptionist
Passport
Z3526133
Training
Managerial skills from XLRI Jamshedpur, India
Accomplishments
Played a key role in the transition of Data Management Specialist role from Denmark to Bangalore office at Novo Nordisk.
Instrumental in developing 4 of my direct reports to people manager level.
Timeline
Senior Manager
Novo Nordisk Service Centre India Private Limited
03.2023
Senior Manager
Novo Nordisk Service Centre India Private Limited
11.2010 - Current
Clinical Data Project Leader
Accenture
01.2004 - 11.2010
Electronic Data Processer Officer
Sandur Udyog Private Limited
- 04.1999
Electronic Data Processing Assistant
Hindustan Sanitary Ware Private Limited
- 05.1994
Medical Transcriptionist and Quality Analyst
Heartland Transcription Services Private Limited
Medical Transcriptionist
Raj Scribes Private Limited
Trainee
Maini Materials Movements Private Limited
Commerce Graduate -
Osmania University
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