Vijaya Kumar M
Kelambakkam
Summary
Seeking a responsible and challenging career, in the area of Sales, Marketing communication and having 13 years' experience in corporate sales, customer service, and government organization.
Overview
14
14
years of professional experience
6038
6038
years of post-secondary education
Work History
Cluster Head-TASC & Government Business, TN & Pondicherry
Suryoday Small Finance Bank
2024.10 - Current
- Manage relationship with Trust, Association, Societies, NGO- s, Clubs.
- New Customer Acquisition.
- Develop business for CASA.
- Develop and nurture trust relationships with a portfolio of major clients.
- Serve as the link of communication between key customers and internal teams.
- Exhibits proper understanding of institutional sales with thrust on TASC products with CMS and digital solutions.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely and compliant manner.
- Acquire Key TASC customers of the market with help of Cluster/Circle Head - TASC and with help of Branch Head of the respective Branch.
- And ensure to achieve no's for the month.
- As well as cross sell business of the bank.
Senior Manager- Government Business
Bandhan Bank
2023.09 - 2024.10
- The role entails building deep relationships with Government clients which includes Government Departments, PSUs, Autonomous Bodies, Local Bodies and other Government Institutions in order to maximize profitability and meet targets while minimizing risk and ensuring strict adherence to guidelines.
- The role bearer is primarily a first touchpoint for clients for resolution of issues.
- The role bearer has a responsibility to increase customer acquisition, handling existing clients through product solutions so as to contribute the GBG CASA and FD Book.
- Help ensure seamless customer on boarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client's banking partner of choice.
- Support business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade of Government Banking Group.
- This role further entails the responsibility of understanding client needs, business and sector characteristics.
- Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank's policies.
- Responsible for accurate and timely KYC, ensuring compliance and risk categorization.
- The role bearer is responsible to help with customer acquisition of high value, high ticket size accounts after due diligence.
- Help execute diversified revenue sources for Government Banking Group and facilitate to increase customer penetration and acquire high quality clients.
- Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
- Monitor portfolio and flag early warning signals while maintaining a constant touchpoint with the clients.
- Perform credit analysis as mandated by RBI.
- Gather and leverage market intelligence to incorporate best practices.
- Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
- Major client like, DIRECTORATE OF MUNICIPAL ADMINISTRATION, GREATER CHENNAI CORPORATION, THADCO, CMDA, COUNCIL FOR LEATHERS AND EXPORTS, DRDA KANCHIPURAM, ANIMAL HUSBANDARY KANCHIPURAM, VELLORE CORPORATION, TNHB, TN URBAN HABITAT DEVELOPMENT BOARD, POLLUTION CONTROL BOARD, NEW TIRUPUR AREA DEVELOPMENT CORPORATION ETC..
- My portfolio size around 400 Crore, including CASA & FD. Handling entire Chennai Business.
Relationship Manager- TASC
IDFC FIRST BANK
2023.02 - 2023.08
- Manage relationship with Trust, Association, Societies, NGO- s, Clubs
- New Customer Acquisition.
- Develop business for CASA.
- Develop and nurture trust relationships with a portfolio of major clients.
- Serve as the link of communication between key customers and internal teams.
- Exhibits proper understanding of institutional sales with thrust on TASC products with CMS and digital solutions.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely and compliant manner.
- Acquire Key TASC customers of the market with help of Cluster/Circle Head - TASC and with help of Branch Head of the respective Branch.
- And ensure to achieve no's for the month.
- As well as cross sell business of the bank.
- Major Clients cracked by me, AM Jain college, Dhanalakshmi Engineering College, AMM Murugappa school & College, New College, Meassi Institute, SPIC, Balajee Vidyashram School, Velankanni School, Jagrit Research Foundation, AVM ASTA welfare Association, Bollineni Hillside Welfare Association, NABKISAN, Sobha Winchester Owners Association, Dinesh Vihar Owners Welfare Association, Kesari School, Etc..
- My portfolio size 125 Cr. Including CASA & TD.
Area Manager
3G CARGO MOVERS PVT LTD
2012.02 - 2023.02
- Aquisition of transport used in case of goods in the cold-chain.
- Maintaining relationships with the department heads/ from transport company.
- Ensuring to get revenue products like van parts, intermodal container etc.
- Multi-model container units, designed as reusable carriers to facilitate requirement.
- And also referred to as cargo, especially by shipping lines and logistics operators.
- Responsible for driving business targets for shipping products and conversion.
- Transactional related, ensure proper scrutiny all transactional document submitted by the customer, address all transaction related enquiries.
- Responsible for driving thru revenue of the company making the cold-call.
- Currently having team of 10 sales managers to drive a business from assigned territory.
Education
Bachelor of Commerce -
Madras University
Higher Secondary -
Manuelmony Matric higher secondary school
High School -
Santhome higher secondary school
Skills
- MS-Office
- TALLY Erp 9
- VLOOKUP
- Pivot Table
- Finacle Access
Disclaimer
I hereby declare that all the above mentioned details are true to the best of my knowledge. I believe that this resume would make better fit between me and your organization.
Languages
- Tamil
- English
- Tamil
Personal Information
- Father's Name: Mr.R.Manoharan
- Date of Birth: 07/25/92
Languages
English
First Language
Tamil
Proficient
C2
Timeline
Cluster Head-TASC & Government Business, TN & Pondicherry
Suryoday Small Finance Bank
2024.10 - Current
Senior Manager- Government Business
Bandhan Bank
2023.09 - 2024.10
Relationship Manager- TASC
IDFC FIRST BANK
2023.02 - 2023.08
Area Manager
3G CARGO MOVERS PVT LTD
2012.02 - 2023.02
Bachelor of Commerce -
Madras University
Higher Secondary -
Manuelmony Matric higher secondary school
High School -
Santhome higher secondary school