Vijaya Lakshmi Kanakala

Facilities Executive, 07/2023 - Present
Jones Lang LaSalle - Hyderabad, India
Client: Google Operations Center, Hyderabad

• Scale & Facility Operations: Supported facility operations for a 25M Sqft campus serving 28,000 daily users; recognized with the “Outstanding Performer" Appretiation from West Asia Managing Director
• Workplace Experience & Coordination: Organized corporate events, Employee engagement activities, and workplace initiatives to enhance user experience Acted as a key coordination point for resolving employee concerns, ensuring a productive and comfortable work environment
• Client Relationship & Events Management: Directed high-touch client visits, aligning agendas with corporate objectives and acting as the primary point of contact for executive stakeholders
• Financial Management: Developed and managed operational budgets,
  monitored expenses, and implemented cost-control measures without
  compromising service quality
• Vendor & Contract Management: Managed multiple vendors and
  enforced SLA compliance Successfully renegotiated contracts, securing
  existing rates for 24 months and achieving significant cost savings
• Space Management & Relocations: Led office relocation and workspace
  planning initiatives, ensuring smooth transitions

Admin & Facilities Executive, 01/2022 - 06/2023

CBRE South Asia - Hyderabad, India

Client: Firstsource, Hyderabad

• Scale & Leadership: Supported facility operations and worked with cross functional admin activities
• Regional Procurement & Coordination: Appointed as the Procurement
  SPOC for Firstsource Hyderabad; coordinated end-to-end sourcing
  activities and centralized regional vendor communications
  Cost Optimization & Budgeting: Delivered multiple
  savings through strategic negotiations; coordinated the management of
  facility budgets including capital expenditures (CAPEX)
• Operations & Maintenance: Oversaw maintenance of critical building
  systems, conducted inspections, and supoorted for the Technical activities
  Vendor & Contract Management: Managed subcontractors, negotiated
  pricing, and coordinated service delivery to ensure 100% adherence to
  agreed standards & KPIs
  Safety & Compliance: Ensured adherence to safety standards and
  effectively coordinated emergency response efforts during fire incidents,
  power outages, and operational disruptions
  Workplace Services & Logistics: Coordinated housekeeping services,
  managed regional inventory tracking, and provided logistical support for
  high-profile events and day-to-day operations

Facilities Executive, 01/2020 - 12/2021

Sodexo Facilities Pvt Ltd - Hyderabad, India

Client: Bank of America, Hyderabad

• Facility Operations: Direct day-to-day facility services to maintain a premium, business-ready corporate environment
• Event Coordination: Manage on-site logistics and facility readiness for high-profile corporate functions, including client events, ensuring flawless execution
• Procurement & Inventory: Oversee end-to-end store operations, inventory control, and material procurement strictly aligned with operational requirements and budget guidelines
• Compliance & Reporting: Streamline critical maintenance documentation, performance reporting, and proactive client communications to maintain 100% compliance with safety, and corporate standards
• Team Leadership: Conduct targeted efficiency training for the ground execution team to elevate service delivery, maximize productivity, and consistently exceed client expectations

Property & Facilities Executive, 06/2016 - 12/2019

Lodha Group - Hyderabad, India

• Property Management: Served as Facility and Property Executive, steering comprehensive facility management and property operations
• Service Excellence: Orchestrated integrated facility services, including advanced security systems, premium housekeeping, and specialized vendor coordination, ensuring a seamless, high-end environment
• Financial Oversight: Supported strategic operations through budget tracking, material procurement
• Stakeholder Relations: Acted as a key point of contact for resident and tenant communications, swiftly resolving operational issues to maintain maximum stakeholder satisfaction