Vijay Kumar Muddurthi
Rajahmundry
Summary
Accomplished Branch Manager with a proven track record at DBS Bank India Ltd, enhancing branch performance and customer satisfaction through strategic leadership and operational efficiency. Expert in Branch Operations Management and Relationship Building, achieving consistent growth in customer base and revenue. Skilled in team supervision and business development, with a knack for exceeding targets through innovative sales strategies and investment guidance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Branch Manager
DBS Bank India Ltd
08.2017 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Cross selling and upselling of Banking Products Insurance Products and Mutual Funds to High Networth Individuals by providing excellent service and maintained good relationship.
- Reaching and exceeding the annual targets in all parameters like CASA,term deposits, life, health and general Insurance products, personal loans, gold Loans, mortgage loans, business Loans, credit Cards and mutual funds.
- Risk profiling and analysing financial needs for HNI clients and reviewing the portfolio of the clients periodically.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Complied with regulatory guidelines and requirements.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Electrical Engineer
ABIR INFRASTRUCTURE PVT LTD
12.2008 - 01.2012
- Worked as an Electrical Engineer in the construction of 1200 MW Hydro Electric Power plant involving Erection commission and Maintenance of the HV and LV Machinaries and Equipments.
- Performed maintenance procedures and repairs on existing electrical products and systems.
- Inspected completed installations to observe operations and verify conformance to design and equipment specifications.
- Successfully managed multiple projects simultaneously by setting clear goals, prioritizing tasks, and monitoring progress.
- Proposed electrical product and system modifications to improve quality and efficiency.
Education
MBA - Project Management
Sikkim Manipal University
Sikkim 02.2012
B Tech - Electrical And Electronics Engineering
Godavari Institute of Engineering And Technology
Rajahmundry 06.2008
Skills
- Branch Operations Management
- Customer Service
- Branch Governance
- Excellent time management skills
- Team Supervision
- Relationship building and management
- Client Relationship Management
- Business Development
- Investment Guidance
Certification
JAIIB
NISM
IRDA
Timeline
Branch Manager
DBS Bank India Ltd
08.2017 - Current
Electrical Engineer
ABIR INFRASTRUCTURE PVT LTD
12.2008 - 01.2012
MBA - Project Management
Sikkim Manipal University
B Tech - Electrical And Electronics Engineering
Godavari Institute of Engineering And Technology
Similar Profiles
Suman KumarSuman Kumar
Branch Manager at Lakshmi Vilas Bank (Presently DBS Bank India Limited)Branch Manager at Lakshmi Vilas Bank (Presently DBS Bank India Limited)
SIVA PRASAD GOPISETTYSIVA PRASAD GOPISETTY
Branch Business Manager (Branch Manager) at LAKSHMI VILAS BANK Ltd., Now DBS Bank India Ltd.Branch Business Manager (Branch Manager) at LAKSHMI VILAS BANK Ltd., Now DBS Bank India Ltd.
Vishalkumar DeshmaneVishalkumar Deshmane
Manager - IT Infrastructure ( Voice , Storage & Backup ) at DBS Bank India Ltd.Manager - IT Infrastructure ( Voice , Storage & Backup ) at DBS Bank India Ltd.